Hobbyking - Theft

23 of 39 Hobbyking reviews

I placed an order from HobbyKing on March 16, 2015. I received two items which were incorrect. I informed HobbyKing and they refused to acknowledge that they put the wrong items in the order, and instead said that I ordered the wrong items; they said that if I wanted to return the items then I would have to pay all postage.

I cut my losses, paid to have the items shipped back, and received proof of delivery from UPS. However, HobbyKing still did not post a refund. I contacted them 8 days after they received the items I sent back, and they said they had not received the items. They continued to deny they had the items until I provided a copy of the proof of delivery. After that, I was assured that my refund would be posted.

Now they were saying I returned the wrong items. I have not received a response from them about any further details, and they continue to refuse to refund my money. They currently owe me $88.66 for two lithium-polymer batteries.

This review is a subjective opinion of a user.
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More Review Details

Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy
Customer service

  • What I liked
      No items
  • What I disliked
    • Did not get refund

Reason of review:
Problemwith refund
Preferred solution:
Full refund
Monetary loss:
Product or service
Lithium Polymer Batteries
Review category
Gadgets and Accessories
review #618513

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Had the same issue 2 Yes 2
23 of 39 Hobbyking reviews
this guy

Jan 13, 2016 #1093714 Alpine, California, United States

contact your credit card company. File a chargeback. Some card issuers give up to a year to file a claim.

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