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Contact Hobbycraft Customer Service

Hobbycraft Phone Numbers and Emails

Customer Service:

  • +44 330 026 1400

Jobs/ Career:

  • +44 120 259 6100

Media:

  • +44 207 287 5006
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Hobbycraft Emails:

Customer Service
Jobs/ Career
Legal
Privacy Inquiries
Media
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Hobbycraft Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    68% phone 32% email
  • The best phone number to call Hobbycraft is 443300261400. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday.

  • People call Hobbycraft mainly because of request for information, payments and charges.

View full overview ›

How to Contact Hobbycraft?

How to Contact Hobbycraft?

To contact the Hobbycraft customer service team, call the company’s most used helpline: +44-330-026-1400. It costs the same rate to dial this number as a local call. The agent answering your call at this Hobbycraft phone number will help you. If they are unable to help you with your issues, they will transfer your call to another agent who can resolve the problem. If you are interested in jobs at the company, there is a separate helpline to get information. This contact number is +44-120-259-6100. For media-related matters, it’s recommended to dial +44-207-287-5006.

Some customers prefer writing their concerns rather than speaking with an agent on the phone. For this purpose, the company has published different Hobbycraft email addresses. To get help with general inquiries, send your questions to customerservices@hobbycraft.co.uk. If you are looking for a career opportunity at the company, email your details to recruitment@hobbycraft.co.uk. The legal and privacy inquiries are addressed at privacy@hobbycraft.co.uk. Lastly, the media-related concerns can be sent to hobbycraft@finnpartners.com. The customer service team reads all the emails and tries to respond within two to three working days. There might be some delay because the company receives a lot of emai inquiries.

Hobbycraft's head office is located at Hobbycraft UK, 7 Enterprise Way, Aviation Business Park, Bournemouth International Airport, Christchurch, Dorset BH23 6HG, United Kingdom. You can make an appointment to visit a senior company representative at headquarters. You can also write to the customer service team at Customer Services, Hobbycraft DC, E-Commerce Door A, Parkway, Centrum 100 Business Park, Unit 1, Burton Upon Trent DE14 2WA. For help with an international purchase, visit the Global-e Help Centre in London. This address is 45 Leather Lane, London, EC1N 7TJ, United Kingdom.

If you contact Hobbycraft Monday through Friday between 9 AM and 8 PM and Saturday from 9 AM to 5 PM, you can chat with a customer service member. However, the company's AI chatbot, is available 24/7. For self help, customers can browse through the information on the website anytime of the day.

The Hobbycraft website is an essential aspect of customer service and is the link to contact the team. To reach the customer service team, go to the website and click on "Contact Us." You will see various options to contact the support team. To interact with the team in real time, there is llive chat. If the matter is no urgent, you can choose to filll out the contact form. If you'd like to contact the company via social channels. For this, you can message customer service on Facebook at hobbycraftuk. You can also browse through the FAQ section on the website for tips and procedures for self-help.

PissedConsumer Club

Contact Information

Hobbycraft Website:

Hobbycraft Help Center:

Corporate Office Address:

Hobbycraft UK
7 Enterprise Way, Aviation Business Park, Bournemouth Interntational Airport
Christchurch, Dorset BH23 6HG
United Kingdom

Other Info (opening hours):

Hours:
Monday - Sunday: 9:00am - 5:00pm

Mailing Addresses:

Customer Services

Hobbycraft DC

E-Commerce Door A

Parkway

Centrum 100 Business Park, Unit 1

Burton Upon Trent

DE14 2WA

United Kingdom


International Customer Services

45 Leather Lane

London

EC1N 7TJ

United Kingdom

More contact details

Summary of Hobbycraft Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hobbycraft?

Shipping and Delivery Question:

  • “Delivery enquiry”
  • “Parcel not delivered”
  • “My parcel It's just arrived and both items are smashed I tried to call the driver because I knew when he handed me the box something wasn't right with it but drove off so I'm calling you to sort it out or phone me back or email me”

Request for Information Question:

  • “About my order”
  • “Wrong online information”
  • “Hobby craft club enquiry”

Payments and Charges Question:

  • “No voucher or discount for setting new accoint up”

Cards Question:

  • “Loyalty card”

Product/ Service Question:

  • “Damaged delivery”

Account Question:

  • “You have taken money from my bank account for a purchase and I have not received an email enabling me to pick it up”

Other Question:

  • “Not getting offers”
  • “Can employees donate thru hobby lobby for the missisppi tornado relief”
  • “Wrong equipment”

Compare Hobbycraft Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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