Update added by user Aug 27, 2015
Company addressing my concernd
Original review posted by user Aug 22, 2015
On Aug.21,2015, I and my son were WRONGLY ACCOSTED and ACCUSED,by the Asst Manager, Mr.Carwin Spearman at the Hobby Lobby Store #618 located at 1777 Boston Post Road, Milford, Ct., OF PILFERING ITEMS.
When we entered the store I had in a bag 2 items, WITH RECEIPT, I intended to return/exchange which were bought from the store on 8/18/15. While deciding, I TOOK OFF A SCOTCH TAPE FROM ONE OF THE ITEMS THAT WERE IN THE BAG. MEANWHILE MR SPEARMAN WAS WALKING DOWN THE AISLE. THAT WAS WHEN HE QUESTIONED WHAT I WAS TINKERING.
HE THEN COMMANDED ME TO RETURN THE ITEMS BEFORE I CONTINUE WITH MY SHOPPING!!! TO WHICH I RETORDED that he was PREEMTYING ON HOW I WISH TO DO MY SHOPPING. I REQUESTED TO SPEAK TO THE MANAGER, MR. PATRICKDIAZ, WHO ADMITTED THAT WE WERE TREATED VERY RUDELY AND PROFUSELY ASKED FOR DISPENSATION.
I ALSO TOLD HIM THST I WOULD RETURN ALL THE OTHER ITEMS I BOUGHT AND WILL NEVER AGAIN SHOP AT HOBBY LOBBY!I ALSO INTEND TO WRITE TO THE OWNERS AND WOULD PURSUE ACTION AS MY LEGAL & HUMAN RIGHTS HAVE BEEN VIOLATED.
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What I liked
What I disliked
- How i was treated
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Product or service
- Wall Decor
- Review category
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