HMV Phone Numbers and Emails

Customer Service:

  • +44 843 221 0140
    HMV Bromley
  • +44 843 221 0357
    HMV Westfield White City
  • +44 162 881 8300
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HMV Emails:

Customer Service
Local Artists
Jobs/ Career
Privacy Inquiries
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HMV Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call HMV is 448432210140. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • Be prepared for the call as HMV may ask you for the following information to identify you as a customer: email or first and last name.

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Contact Information

HMV Website:

HMV Help Center:

Corporate Office Address:

Sunrise Records and Entertainment Limited
Mermaid House, Puddle Dock, Blackfriars
London, England EC4V 3DB
United Kingdom

Other Info (opening hours):


Monday - Saturday: 10:00am - 9:00pm

Sunday: 12:00pm - 6:00pm

Other Location:

Unit 269

The Glades Shopping Centre

Bromley BR1 1DN

United Kingdom

Unit SU2054A/SU3054A Westfield London Shopping Centre,

Ariel Way

London W12 7GF

United Kingdom

More contact details

HMV Rating Based on 2 Reviews

Rating details

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Diversity of Products or Services
Customer service
Price Affordability

Rating stats

Rating trend

Summary of HMV Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HMV?

Shipping and Delivery Question:

  • “My Caravan sa re ga ma set is getting power, but sound is not coming”
  • “Haven't received ticket”
  • “Missing items”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “My discount code isn't working”
  • “Suspicious Transaction”

Request for Information Question:

  • “About a album coming out this week”

Account Question:

  • “Got on line acccount with you.i cannot access account due to me not being able to access my email.”

Activation/ Cancellation Question:

  • “Cancelling an order”

Staff Question:

  • “No ticket customer service *** closed”

Other Question:

  • “Rest pasword”
  • “My order is incomplete”
  • “I need to reserve some dvds from basildon”

Compare HMV To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

201 reviews
2 reviews
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