Contact HK Express Customer Service
HK Express Phone Numbers and Emails
Customer Service:
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+8 522 180 2120Baggage Services
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+8 522 180 2122Baggage Services
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+8 523 702 7616Group Tickets
HK Express Emails:
HK Express Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call HK Express is 85221802120. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday.
People call HK Express mainly because of request for information, return/ replace and product/ service.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call HK Express is 85221802120. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday.
People call HK Express mainly because of request for information, return/ replace and product/ service.
The best email to contact HK Express is bagsvcs@has.com.hk. 44% of customers use this email address to address their issues and concerns.
Contact Information
HK Express Website:
HK Express Help Center:
Corporate Office Address:
How Good is HK Express's Customer Service?
Summary of HK Express Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HK Express?
Request for Information Question:
- “To check for a mobility aid to be taken on board”
- “Baggage concern”
- “I need to add baggage check in for my ticket but I can't make it using manage my booking i need help to add baggage”
Return/ Replace Question:
- “Regarding the flight change”
- “Incorrect name spelling on the ticket”
- “Change flights”
Product/ Service Question:
- “I have been told that It won’t be possible to add Luggage, it’s really bad I will get stuck, I prefer to cancel the flight”
- “Complain”
- “Immigration hold due to near expiry date passport”
Activation/ Cancellation Question:
- “Flight cancellation”
- “CANCEL REFUND APPLICATION”
Refund Question:
- “Refund of ticket”
Cards Question:
- “Credit card declines”
Shipping and Delivery Question:
- “Package tracking”
Payments and Charges Question:
- “Please issue our ticket we paid and no ticket”
Other Question:
- “Lost baggage”
- “Flight issues”
- “For rebooking on my flight details”
Compare HK Express Customer Service To
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