Contact Hive Home Customer Service
Hive Home Phone Numbers and Emails
Customer Service:
-
+44 333 202 9604British Gas Customers
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+44 333 202 1054Electric Vehicle Charging
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+44 745 802 9132WhatsApp
Hive Home Emails:
How to Contact Hive Home?
Hive Home Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hive Home is 443332029604. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Saturday.
People call Hive Home mainly because of product/ service, account, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hive Home is 443332029604. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Saturday.
People call Hive Home mainly because of product/ service, account, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Hive Home is complaintsteam@hivehome.com. 72% of customers use this email address to address their issues and concerns.
Contact Information
Hive Home Website:
Hive Home Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 7:00pm
Saturday: 9:00am - 5:00pm
Other Location:
Centrica Hive US, Inc.
12 Greenway Plaza, Ste 250
Houston TX 77046
Summary of Hive Home Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hive Home?
Product/ Service Question:
- “Hive is not working”
- “Not working”
- “Hive not working”
Account Question:
- “I’ve blocked my system”
- “Hive log in prob”
- “My account”
Payments and Charges Question:
- “Repayment nhi ho rha hai”
- “Payment not completed”
- “Charger install”
Request for Information Question:
- “Broadband failure so need to know how I can override the thermostat and put on heating mainly”
- “Tech support”
Return/ Replace Question:
- “Needs to change the account password unfortunately it’s in my wife’s password, but she’s been diagnosed with Alzheimer’s so I need to transfer it to Me her husband”
Shipping and Delivery Question:
- “Awaiting delivery”
Website/ Application Question:
- “App not working on my phone”
Other Question:
- “Reload camera footage”
- “Issue with app”
- “Fault”
Compare Hive Home Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
