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Contact History Vault Customer Service

History Vault Phone Numbers and Emails

Toll-Free Number:

  • (888) 521-9008
    Online Accessibility Support Inquiries
Call customer service
Send Message

Accessibility:

  • (203) 353-7250
    Television Accessibility Support Inquiries

Headquarters:

  • (212) 210-1400

Legal:

  • (212) 850-9317
    DMCA Inquiries

History Vault Emails:

Accessibility
Online Accessibility Support Inquiries, Television Accessibility Support Inquiries
Complaints/ Feedback
Customer Service
Jobs/ Career
Legal
DMCA Inquiries
Is this your business?

How to Contact History Vault?

Most Popular Number:

(888) 521-9008
Online Accessibility Support Inquiries
Total calls: 21 Issue resolved: 1 Last call: Jun 11, 2025
author avatar
PissedConsumer Reporter

To make the communication process more comfortable, History Vault provides separate phone numbers, each designed to solve certain matters. If you find an accessibility problem regarding digital media, dial 888-521-9008. The television accessibility support inquiries are available at 203-353-7250. To discuss cooperation or other corporate-related matters, get in touch with the company head office at 212-210-1400. Regarding legal inquiries, apply to History Vault by using the following contact: 212-850-9317.

help@historyvault.com is the main History Vault email address that you can use for solving non-urgent matters such as asking about the company in detail. Regarding television accessibility support inquiries, contact the appropriate specialist at BroadcastClosedCaptions@aenetworks.com. If you have online accessibility support inquiries, apply to the company at ClosedCaptions@aenetworks.com. Want to join the History Vault team? Send your CV and cover letter to careers@aenetworks.com. To receive answers to questions about the privacy policy, email privacy@aenetworks.com by indicating “B2B Privacy Policy Question” in the subject heading.

The History Vault headquarters is located in New York at the following address: A and E Television Networks, LLC 235 E 45th Street, New York, New York 10017, United States. Visit it if you have inquiries that can be solved with the company representative in the office face-to-face only.

The company team does not share information regarding its business hours on its pages. However, you can find out when History Vault customer service managers accept appeals by sending a letter with your questions about the actual schedule to help@historyvault.com.

History Vault Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • History Vault Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call History Vault is 8885219008. 84% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Friday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as History Vault may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

History Vault Website:

History Vault Help Center:

Corporate Office Address:

A and E Television Networks, LLC
235 E 45th Street
New York, New York 10017
United States

History Vault Rating Based on 4 Reviews

Rating details

1.3
more details
Billing Practices
Price Affordability
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of History Vault Customer Service Calls

25 TOTAL
CALLS
00:37 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call History Vault?

Account Question:

  • “Can't sign in after payment”
  • “Cannot login”
  • “My husband recently died and he had a subscription with History Vault. I’m want to cancel it but do not have his ID and password t do online. His name is Michael Barton.”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Looking to cancel and not letting me cancel. Scam.”
  • “Canceled my subscription a year ago and I'm still being charged for it”

Product/ Service Question:

  • “Can't connect my app to my TV”
  • “History vault has been down and inaccessible to view to me for over a week now.”

Payments and Charges Question:

  • “Keep getting charged even though I cancelled the subscription”
  • “Signed up for free gave credit information, can't get on tv”

Shipping and Delivery Question:

  • “I haven't gotten no help”

Request for Information Question:

  • “How to watch on TV”

Website/ Application Question:

  • “Will not download”

Staff Question:

  • “I’m locked out of my service”

Compare History Vault Customer Service To

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