Hisense 50 inch television defective panel

41 of 78 Hisense reviews

I just found my receipt of purchase.Today is 12/28/2015.

My television was purchased on 01/13/2013. It isn't 2 yrs old yet, Hisense says the television isn't covered because I bought it before October 2013?! As a consumer, I was under the impression that the manufacturer honors their devices within the 2 yr period. This is false, they are not going from the date of purchase!

Sadly, the entire bottom half of my not quite 2 yr old television is a jumpy, blurry, double image! I feel like I have been scammed. I have kept my receipt safe this entire time for no reason.

It Is useless because the manufacturer won't stand behind their product based on date of purchase.My biggest mistake was bringing it home!

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Customer service
Ease of Use
Diversity of Products or Services
Style and Design
Value for money
Exchange, Refund and Cancellation Policy
Price Affordability

  • What I liked
    • First year of a clear picture
  • What I disliked
    • Caring it through the door twice
    • Deliberate complaint avoidance
    • Warranty repair
    • Quality of product
    • Quality

Reason of review:
Bad quality, warranty issue, defective product
Preferred solution:
Let the company propose a solution
Product or service
Hisense 50-Inch Tv
Review category
Appliances and Electronics
review #759390

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41 of 78 Hisense reviews

Aug 26, 2016 #1204342

Thank you for this. I needed a good laugh

1 0 Reply

Apr 12, 2016 #1143248

Your television is just shy of three years old. It turned 3 on January 13, 2016. It is out of warranty.

3 0 Reply

Jan 14, 2016 #1094288

Just under two years old!!

0 0 Reply

Jan 14, 2016 #1094286 Lexington, Kentucky, United States

Jan 2013 to Jan 2014 is one year... so Jan 2014 to Jan 2015 would be the second year! And that's how calendars work!

3 1 Reply

Jan 14, 2016 #1094273

Evidently you need some remedial math lessons....
According to your "review", you purchased the set in January of 2013. Do some simple counting here......
Yes, your set is at least THREE years old.

4 1 Reply
Great comment! Would you like to convert it into review?

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