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Contact HiRoad Customer Service

HiRoad Phone Numbers and Emails

Toll-Free Number:

  • (888) 912-9306
Call customer service
Send Message

Claims:

  • (855) 262-1855
    Auto Claims
  • (833) 481-2416
    Check Claims
  • (800) 621-1793
    Glass Damage
  • (800) 779-3939
    Roadside Help

HiRoad Emails:

Claims
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Customer Service
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How to Contact HiRoad Customer Service?

Most Popular Number:

(888) 912-9306
Total calls: 29 Last call: Jan 15, 2025
author avatar
PissedConsumer Reporter

They take the “care” part seriously. That means they will support you with the service you deserve when you need us most.
You can call them via this HiRoad phone number
8-888-912-9306. Monday to Friday: 9:00 AM to 10:00 PM (ET) Saturday: 9:00 AM to 5:00 PM (ET). They have qualified experts on hand to answer any questions you may have and to provide individualized help according to your requirements. HiRoad customer service strive to immediately return calls and effectively address your issues.

If you prefer to write to them, be sure HiRoad customer service agents will get back as soon as possible. Please contact them via support@hiroad.com. Their committed team members that work hard to effectively handle your demands watch your email all day long. Using this channel to get in touch with them will guarantee a thorough and useful answer catered to your particular needs. No matter what kind of issue you have, have no worries, they will help you within their officially set business hours of operation.

The customer service of HiRoad is here to help you Monday through Friday from 9:00 AM to 10.00 PM (ET), Saturday: 9:00 AM to 5:00 PM (ET) within HiRoad hours of business operations. Understanding the value of your time, they work hard to provide efficient answers throughout these hours. Their professional staff agents will make sure your questions are answered quickly, whether you need assistance with a product or service support. Make sure to send them your inquiries within the above mentioned time slots, yet even if you send them a letter on Sunday they will be back to you on Monday.

HiRoad Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call HiRoad is 8889129306. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

  • People call HiRoad mainly because of product/ service, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

HiRoad Website:

HiRoad Help Center:

Corporate Office Address:

HiRoad Assurance Company
One Cedar Street, Suite 301
Providence, Rhode Island 02903
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 10:00pm (ET)

Saturday: 9:00am - 5:00pm (ET)

More contact details

HiRoad Rating Based on 2 Reviews

Rating details

1.0
more details
Additional Fees
Value for money
Insurance Plans Acceptance
Reliability

Rating stats

Rating trend

Summary of HiRoad Customer Service Calls

31 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HiRoad?

Product/ Service Question:

  • “Insurance”
  • “Need an agent to send proof of insurance to dmv asap”
  • “Need to pay policy today”

Payments and Charges Question:

  • “Am trying to process my first month payment using a visa debit card”
  • “Payment”
  • “Over charge”

Activation/ Cancellation Question:

  • “Cancel insurance”
  • “Cancellation help”

Request for Information Question:

  • “Request IVS system to renew my plate”

Other Question:

  • “To see if I have towing”
  • “Add car”
  • “Reinstate”

Compare HiRoad Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

GEICO
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1.8 out of 5
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