Contact Hills Vet Customer Service

Clients can use any of the four Hills Vet phone numbers, depending on their reason for consultation. For information about the VIP market staff feeding program, dial the toll-free helpline (866) 655-8175. Those seeking general information and assistance can call or message (800) 354-4557. For Hillsretailorder.com support, use (800) 354-7817. Lastly, (800) 235-6877 is the helpline to reach out for Hill’s to Home support during business hours. These numbers are also available to contact Hills Vet’s customer service for product information, feeding guidance, special diet support, product availability queries, returns, refunds, safety inquiries, and general nutrition questions.

Customers can use any of the four options to reach the company agents in different cases. Those facing general issues or concerns can submit a request for assistance to customerservice@hillspet.com. For veterinary consultations, get relevant information or details via email at vet_consult@hillspet.com. Clients requesting Hills to Home support can use the Hills Vet contact email, hillstohome@hillspet.com, to reach out during business hours. Lastly, for job applications or career-related inquiries, cp_global_recruitment@colpal.com is the email address to reach the relevant department. Customers can also submit their issues or complaints in writing to the corporate headquarters of Hill’s Pet Nutrition, Inc., 400 SW 8th Ave., Topeka, Kansas 66601, United States. This is recommended if the matter is complex or difficult to address online.

Clients can seek efficient assistance via Hills Vet’s phone numbers or email addresses Monday through Friday, 7:00 AM to 7:00 PM CT. The hours for an in-person consultation with the support team are also the same. However, before doing so, it is recommended to book an appointment and confirm the agents’ availability at the head office to avoid any inconvenience.

Users seeking to reach the customer support team online can submit the Hills Vet contact form on the official website. When doing so, they should specify their role and title, and complete all required fields, providing their full name, email address, phone number, address, city, and other details. In addition to the contact request form, the website features an FAQ section along with several self-service resources to help users with general queries. It also keeps clients updated regarding its services and policies via its Facebook, Instagram, and YouTube channels. Consumers can follow Hills Vet on these platforms using the links available on the website.