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Contact Hills Bank Customer Service

Hills Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 445-5725
    Free Phone
Call customer service

Customer Service:

  • (800) 717-4923
    Activate New Debit Card PIN
  • (319) 654-8100
    Cedar Rapids Local
  • (877) 282-0212
    Hills Bank Gift Card (After Hours)
  • (319) 679-5500
    Iowa City Local
  • (866) 317-0355
    Lost or Stolen Credit Card (After Hours)
  • (833) 773-8204
    Lost or Stolen Debit Card (After Hours)
  • (800) 345-8118
    Push Button Banker Free Phone
  • (800) 899-8858
    Wealth Management Team

Investors/ Franchising:

  • (319) 679-2291

Jobs/ Career:

  • (866) 866-8872
    Free Phone

Hills Bank Email:

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How to Contact Hills Bank?

Most Popular Number:

(800) 445-5725
Free Phone

Hills Bank customer service can be reached by calling the general toll-free number 1-800-445-5725, where you can also get help with general banking services and inquiries. All other inquiries are addressed by answering the helpline at 1-800-717-4923 when activating your new debit card PIN. Regional numbers are 1-319-654-8100 for residents of Cedar Rapids and 1-319-679-5500 for those in Iowa City. In case of after-hours emergencies with a lost or stolen card, Hills Bank's phone numbers are 1-866-317-0355 for credit card queries and 1-833-773-8204 for debit card questions.

If you want to use Hills Bank email, you can direct all customer service issues to hillsbank@hillsbank.com. The bank recommends that users visit the website for confidential or secure documentation and use the so-called "Send Secure Email." Users will be directed to a secure site where emails are encrypted for further protection. They also have instant access during business hours through a live chat that is made easy on the Hills Bank website. Click the "Chat with Us" icon to initiate a conversation with a Hills Bank representative.

Hills Bank's headquarters location is 131 E Main St, Hills, Iowa 52235, USA. For those who prefer this, written correspondence and loan servicing can be done with the relevant mailing addresses of their choice. Address to Hills Bank, PO Box 160, Hills, IA 52235-9989, or, for questions regarding loans: Hills Bank, Attn: Loan Servicing, PO Box 70, Hills, IA 52235.

Hills Bank's hours of operation are Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM until noon. Therefore, it is not difficult to contact a branch and get assistance during working days and hours. Whether you choose to communicate via telephone, email, secure messaging, or in person, Hills Bank offers numerous ways to stay in touch and get the required support.

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Contact Information

Hills Bank Website:

Hills Bank Help Center:

Corporate Office Address:

Hills Bank
131 E Main Street
Hills, Iowa 52235
United States

Other Info (opening hours):

Mailing Addresses:

Hills Bank

PO Box 160

Hills, IA 52235-9989


Hills Bank

Attn: Loan Servicing

PO Box 70

Hills, IA 52235

More contact details

Fax:

+1 319-679-2160

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