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Contact Hill Rom Customer Service

Hill Rom Phone Numbers and Emails

Toll-Free Number:

  • (800) 445-3730
Call customer service
Send Message

Customer Service:

  • (800) 433-5773
    100 Discovery Way Acton, MA 01720
  • (800) 426-4224
    1020 West County Road F St. Paul, MN 55126
  • (843) 534-0606
    1046 Legrand Boulevard Charleston, SC 29492
  • (812) 934-7777
    1069 State Route 46 East Batesville, IN 47006
  • (919) 854-3600
    1225 Crescent Green, Suite 300 Cary, NC 27518
  • (800) 535-6663
    4341 State Street Road Skaneateles Falls, NY 13153
  • (202) 775-4949
    601 13th Street NW Ste. 900 South Washington D.C. 20006
  • (800) 267-2337
    6950 Creditview Road, Unit #4 Mississauga, Ontario L5N 0A6 Canada
  • (843) 740-8000
    7236 Cross Park Drive Charleston, SC 29418
  • (800) 231-7437
    7865 N. 86th Street Milwaukee, WI 53224
  • (800) 451-1055
    8785 Research Drive Irvine, CA 92618
  • (978) 266-4200
    Acton, MA
  • (414) 354-1600
    Milwaukee, WI
  • (800) 561-8797
    Mississauga, Ontario
  • (800) 638-2546
    Rental Needs

Headquarters:

  • (312) 819-7200

Sales:

  • (800) 833-4291
    Buy for Home (Home Care)

Technical Support:

  • (866) 573-8807
    Excel Medical
  • (844) 283-7110
    Voalte
  • (800) 445-3720

Hill Rom Emails:

Customer Service
Legal
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Hill Rom?

Most Popular Number:

(800) 445-3730
author avatar
PissedConsumer Reporter

Anyone can call the company at the toll-free Hillrom phone number 1-800-445-3730 for general inquiries. If you want to talk to someone at headquarters, call headquarters directly at 1-312-819-7200. For matters concerning home care sales, the number to call is 1-800-833-4291. Call 1-866-573-8807 for Excel Medical and 1-844-283-7110 for Voalte to request technical support. There are Hillrom customer service centers in various United American States and Canada. All the contact numbers are available on the website.

People who prefer emails to communicate with the company are welcome to send a Hillrom email to us.customerservice@hillrom.com for general information. Inquiries about Hillrom sales and support of equipment, such as beds, lifts, and stretchers, can be submitted by email to hrc_us_customerservice@baxter.com. For Hillrom parts issues and inquiries, send an email to hrc_serviceparts@baxter.com. If you need technical support with Hillrom equipment, explain your problem in an email to technical.support@hillrom.com. For legal-related issues, email hill-romprivacyofficer@hill-rom.com. A complete list of all the departments with their contact details is available on the website. If you don't want to email, an alternative is to fill out the message form on the Hillrom website. Get access to the form by clicking on "Contact us." Before submitting the form, ensure you've completed all the compulsory fields and indicated the reason for sending the message. The section on the form regarding the receipt of marketing material is only for US-based businesses.

The Hillrom corporate headquarters address is Baxter, 1 Baxter Pkwy, Deerfield, IL 60015, while the corporate office address is Hill-Rom Services, Inc., 130 E. Randolph St., Suite 1000, Chicago, Illinois 60601, United States. To find the locations of all the various offices, go to the website, click on "Contact Us," and then on "All Locations." You will get information about the closest branch near you, including the Hillrom address, business hours, and directions.

Hillrom support is immediately available during customer service hours, from 8 AM to 7 PM EST Monday through Thursday and from 8 AM to 6 PM EST Saturday. The online Hillrom customer service is available 24/7 via email, while their responsive times vary from 24 hours to 72 hours based on different priority levels. However, these times are not always fixed, and the company reserves the right to reduce the mentioned support hours at its discretion.

Hill Rom Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Hill Rom is 8004453730. 64% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday and Sunday.

  • Be prepared for the call as Hill Rom may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Hill Rom Website:

Hill Rom Help Center:

Corporate Office Address:

Hill-Rom Services, Inc.
130 E. Randolph St., Suite 1000
Chicago, Illinois 60601
United States

Other Info (opening hours):

Hours:

Monday – Thursday: 8 AM - 7 PM EST

Friday: 8 AM - 6 PM EST


Additional Fax Numbers:

Milwaukee, WI +1 (414) 354 4760

Skaneateles Falls, NY +1 (315) 685 4091

Mississauga, Ontario +1 (905) 890 0008

More contact details

Hill Rom Rating Based on 1 Review

Rating details

5.0
more details
Value for money
Customer service
Product or Service Quality
Delivery Service

Rating stats

Rating trend

Summary of Hill Rom Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hill Rom?

Payments and Charges Question:

  • “Set up payments for the Volara.”

Return/ Replace Question:

  • “Equipment advice/return”

Refund Question:

  • “Wondering about refund check”

Product/ Service Question:

  • “Bed not working”

Other Question:

  • “Mattress”
  • “Humam resources”
  • “Brook machine”

Compare Hill Rom Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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