Hik-Connect Phone Numbers and Emails

Toll-Free Number:

  • (866) 200-6690
    US
Send Message

Customer Service:

  • (909) 895-0400
    US
  • +44 162 890 2140
    UK

Headquarters:

  • +865 718 807 5998

Technical Support:

  • (855) 655-9888
    Canada
  • (909) 612-9039
    US
  • +44 179 060 0300
    UK

Hik-Connect Emails:

Customer Service
App Support, Security Response Center
General Info
UK and Ireland
Media
Press Inquiries
Sales/ Reservations
US
Technical Support
Canada, UK, US
overseasbusiness@hikvision.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

Hik-Connect Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Hik-Connect is 8662006690. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • People call Hik-Connect mainly because of product/ service, account and staff.

View full overview ›
PissedConsumer Club

Contact Information

Hik-Connect Website:

Hik-Connect Help Center:

Corporate Office Address:

Hangzhou Hikvision Digital Technology Co., Ltd
No 555 Qianmo Road, Binjiang District
Hangzhou, Zhejiang 310052
China

Hik-Connect Rating Based on 1 Review

Rating details

1.0
more details
Style and Design
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of Hik-Connect Customer Service Calls

30 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hik-Connect?

Product/ Service Question:

  • “Mobile app not connecting”
  • “Access denied”

Account Question:

  • “Password reset”
  • “Encryption password”
  • “Password”

Staff Question:

  • “No service”

Request for Information Question:

  • “Support”

Other Question:

  • “Cameras off line”
  • “Cant get device on hikvision”
  • “I can't play my record videos”
Write a review
Do you have something to say about Hik-Connect? What happened? What can we help you with?
Submit review Don't show this popup