Contact Hik-Connect Customer Service
Hik-Connect Phone Numbers and Emails
Toll-Free Number:
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(866) 200-6690US
Customer Service:
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(909) 895-0400US
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+44 162 890 2140UK
Headquarters:
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+865 718 807 5998
Hik-Connect Emails:
Hik-Connect Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hik-Connect is 8662006690. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday and Sunday. The average call time is 9 minutes.
People call Hik-Connect mainly because of product/ service, account and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hik-Connect is 8662006690. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday and Sunday. The average call time is 9 minutes.
People call Hik-Connect mainly because of product/ service, account and request for information.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Hik-Connect is support@mail.hik-connect.com. 58% of customers use this email address to address their issues and concerns.
Contact Information
Hik-Connect Website:
Hik-Connect Help Center:
Corporate Office Address:
Summary of Hik-Connect Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hik-Connect?
Product/ Service Question:
- “Technical”
- “Reconnecting”
- “Camera doesn't work on mobile app”
Account Question:
- “DVR LOCKED AND I ALSO NEED TO RESET PASSWORD”
- “Password”
- “Password reset”
Request for Information Question:
- “How do I get my camera to record?”
- “Help me”
- “Helph”
Staff Question:
- “Poor service by dealer in Mahoba UP”
- “No service”
Website/ Application Question:
- “Mobile app not connecting”
Return/ Replace Question:
- “Change of ownership”
Other Question:
- “Delete set ice off dvr so new owner can use”
- “Playback not play”
- “Upgrade problem”
Compare Hik-Connect Customer Service To
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