Hightail Phone Numbers and Emails

Toll-Free Number:

  • (866) 558-7363
Send Message

Customer Service:

  • (408) 692-7118
  • (408) 879-9118
    San Francisco, CA

Hightail Emails:

Business Customer Service
Customer Service
Jobs/ Career
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Hightail Website:

Hightail Help Center:

Corporate Office Address:

2950 S Delaware St.
San Mateo, California 94403
United States

Other Info (opening hours):

Global Corporate Headquarters

275 Frank Tompa Dr.

Waterloo, Ontario N2L, CA

Hightail Rating Based on 6 Reviews

Rating details

more details
Customer service
Exchange, Refund and Cancellation Policy
Privacy and Data Security

Rating stats

Rating trend

Summary of Hightail Customer Service Calls

00:04 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hightail?

Request for Information Question:

  • “Need to learn how to download a recording”
  • “Questions in reference to a download”

Account Question:

  • “Express won't let my log in on MacBook pro”

Cards Question:

  • “Someone stole my credit card information and order something”

Payments and Charges Question:

  • “Error in subscription and billing”

Activation/ Cancellation Question:

  • “Cancel account”

Other Question:

  • “My file won't finish uploading and sending”
  • “Tech difficulty”



Hightail Inc. offers file delivery services. The company was founded by Ranjith Kumaram and Amir Shaikh in 2004. Its headquarters is based in Campbell, California, United States. There is also one more office in San Francisco. Hightail Inc. operates an online platform to send, receive, digitally sign and synchronize files. Customers can share photography, design, presentation files, artwork, and video. There are solutions for individuals and businesses. Customers can choose Lite, Pro, and Business packages. Hightail platform also offers the following options: visual versioning, comments, and preview. It is possible to try Hightail free of charge. Available payment options are Visa, MasterCard, American Express, and Discover.

Hightail reviews and complaints

Hightail is ranked 349 out of 2544 in Software category

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