Contact Hightail Customer Service
Hightail Phone Numbers and Emails
Toll-Free Number:
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(866) 558-7363US
Customer Service:
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(408) 692-7118International
Hightail Emails:
How to Contact Hightail Customer Service?
Most Popular Number:
| Total calls: 25 | Last call: Jun 10, 2025 |
Hightail Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hightail is 8665587363. 93% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 2 minutes.
People call Hightail mainly because of account, activation/ cancellation, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hightail is 8665587363. 93% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 2 minutes.
People call Hightail mainly because of account, activation/ cancellation, payments and charges.
The best email to contact Hightail is support@hightail.com. 92% of customers use this email address to address their issues and concerns.
Contact Information
Hightail Website:
Hightail Help Center:
Corporate Office Address:
Summary of Hightail Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hightail?
Activation/ Cancellation Question:
- “I need to cancel my membership.”
- “Cancelled subscription was charged automatically through pay pal”
- “Cancel account”
Account Question:
- “Unable to successfully login, too many tries, don’t understand what I am doing wrong, my password is correct”
- “Can't login”
- “Express won't let my log in on MacBook pro”
Payments and Charges Question:
- “Automatic payment went through even though I cancelled my account”
- “Error in subscription and billing”
Request for Information Question:
- “Need to learn how to download a recording”
- “Questions in reference to a download”
Cards Question:
- “Someone stole my credit card information and order something”
Product/ Service Question:
- “Tech difficulty”
Other Question:
- “Having issue with mp4”
- “Can't open my file that was sent to me on my iPhone”
- “My file won't finish uploading and sending”
About
Hightail Inc. offers file delivery services. The company was founded by Ranjith Kumaram and Amir Shaikh in 2004. Its headquarters is based in Campbell, California, United States. There is also one more office in San Francisco. Hightail Inc. operates an online platform to send, receive, digitally sign and synchronize files. Customers can share photography, design, presentation files, artwork, and video. There are solutions for individuals and businesses. Customers can choose Lite, Pro, and Business packages. Hightail platform also offers the following options: visual versioning, comments, and preview. It is possible to try Hightail free of charge. Available payment options are Visa, MasterCard, American Express, and Discover.
Hightail is ranked 702 out of 9011 in Software category
Compare Hightail Customer Service To
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