Highster Mobile - False Advertising - False Satisfaction Guaranteed
Purchased program w/additional cost for tech support.Web site shows program allows for call recording, satisfaction guaranteed.
Downloaded program and learned call recording is not a feature, so the web site is false advertising. Received E mail w/# to call for tech support thanking me for additional purchase. Called and was told to submit my question via on line support. Asked why am I paying for additional support and have to go on line.
They said they'd have someone call me back right away. Never got a call. Had to call again. Since I didn't get the support I needed, and the fact that their web site promotes features that can be utilized, but in fact can't.
I requested a refund and was denied. If you open and download the program, activating it, you are no longer eligible.
Never installed on target phone.Requested cancellation same day of purchase - not satisfied.
More Review Details
|Diversity of Products or Services|
What I liked
What I disliked
- Will not refund purchase
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category