Highster Mobile - False Advertising - False Satisfaction Guaranteed
Purchased program w/additional cost for tech support. Web site shows program allows for call recording, satisfaction guaranteed.
Downloaded program and learned call recording is not a feature, so the web site is false advertising. Received E mail w/# to call for tech support thanking me for additional purchase. Called and was told to submit my question via on line support. Asked why am I paying for additional support and have to go on line.
They said they'd have someone call me back right away. Never got a call. Had to call again. Since I didn't get the support I needed, and the fact that their web site promotes features that can be utilized, but in fact can't.
I requested a refund and was denied. If you open and download the program, activating it, you are no longer eligible.
Never installed on target phone. Requested cancellation same day of purchase - not satisfied.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Full refund.
Highster Mobile Cons: Will not refund purchase.
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Comments
Please avoid publishing any personal information and promotional content
Didn't even get we product link to download and have been stonewalled with my refund. Now I'm being told they issued the refund 3 days before I requested it and they've closed my case. Save other innocents from this scam operation.