Highster Mobile - False Advertising - False Satisfaction Guaranteed

124 of 127 Highster Mobile reviews

Purchased program w/additional cost for tech support.Web site shows program allows for call recording, satisfaction guaranteed.

Downloaded program and learned call recording is not a feature, so the web site is false advertising. Received E mail w/# to call for tech support thanking me for additional purchase. Called and was told to submit my question via on line support. Asked why am I paying for additional support and have to go on line.

They said they'd have someone call me back right away. Never got a call. Had to call again. Since I didn't get the support I needed, and the fact that their web site promotes features that can be utilized, but in fact can't.

I requested a refund and was denied. If you open and download the program, activating it, you are no longer eligible.

Never installed on target phone.Requested cancellation same day of purchase - not satisfied.

This review is a subjective opinion of a user.
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More Review Details

Website
Price Affordability
Customer service
Diversity of Products or Services

  • What I liked
      No items
  • What I disliked
    • Will not refund purchase

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$100
Product or service
Software
Review category
Telecommunications
review #591439
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Helpful? 7 Yes 7 1 No 1
Had the same issue 3 Yes 3
124 of 127 Highster Mobile reviews
Anonymous

Jul 07, 2016 #1182426 Selby, North Yorkshire, United Kingdom

Didn't even get we product link to download and have been stonewalled with my refund. Now I'm being told they issued the refund 3 days before I requested it and they've closed my case. Save other innocents from this scam operation.

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