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Contact Highmark Blue Shield Customer Service

How to Reach a Person at Highmark Blue Shield

Verified Contact Information

Toll-Free Number:

  • 1-833-227-9377
    COVID 19
Call Now
Send Message

Customer Service:

  • 1-844-593-0265
    Medicare Advisor
  • 1-866-488-7469
    New Customers
  • 1-800-816-5527
    Service Center
  • 1-800-988-0668
    TTY
  • 1-800-345-3806

Report Fraud:

  • 1-800-438-2478
    Pennsylvania and Delaware
  • 1-800-788-5661
    West Virginia

Accessibility:

  • 1-800-876-7639

General Info:

  • 1-800-290-3914
    Blue Rx PDP
  • 1-888-234-5397
    Community Blue Medicare HMO
  • 1-888-757-2946
    Community Blue Medicare PPO
  • 1-800-550-8722
    Freedom Blue PPO
  • 1-877-987-4876
    Medigap Blue
  • 1-888-910-9757
    SMS Texting Information, Toll Free
  • 1-412-544-1000
  • 1-800-241-5704

Legal:

privacyinternational@highmarkhealth.org
Privacy Inquiries

Media:

smshelp@highmark.com
Opt-in to Marketing Emails

How to Contact Highmark Blue Shield?

The company has published a toll-free number, 1-833-227-9377, to consult its agents for questions and concerns regarding COVID-19. New users can contact Highmark Blue Shield customer service at 1-866-488-7469 for information and help. To request teletypewriter services, 1-800-988-0668 and 1-800-345-3806 are the helplines to consult between business hours. Consumers seeking to report fraud can contact the agents in Pennsylvania and Delaware at 1-800-438-2478. The Highmark Blue Shield phone number 1-800-788-5661 is active to reach the customer service team in West Virginia for similar purposes. Those with accessibility concerns can call 1-800-876-7639 for efficient assistance. To seek general information about Blue Rx PDP, dial 1-800-290-3914.

Users can contact Highmark Blue Shield customer service via two emails. Those with legal and privacy concerns can reach the relevant agent at privacyinternational@highmarkhealth.org between business hours. If the purpose of the consultation is to opt-in to marketing emails, submit a request to smshelp@highmark.com. After reviewing it, the company agent will respond within a few hours or days. Since the reply is not prompt, emailing is comparatively less feasible than calling the Highmark Blue Shield phone numbers in urgent cases.

The company has offices in different regions. Users seeking to consult the Camp Hill Service Center can visit Highmark Blue Shield's address, 1800 Center Street, Camp Hill, PA 17011, US. To meet the agents at the State College Service Center, arrive at 2040 Sandy Drive, State College, PA 16803. Highmark Blue Shield customer service is available in Highmark, West Virginia, at 614 Market Street, PO Box 1948, Parkersburg, WV 26102.

The Highmark Blue Shield hours of operation are between 8:00 AM and 5:00 PM EST, Monday through Friday. Users who prefer to consult the company offices in person can visit between these times. However, they should have their member ID card handy for efficient assistance. Those seeking help outside working hours can consult the company website for featured information and FAQs.

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Contact Information

Highmark Blue Shield Website:

Highmark Blue Shield Help Center:

Corporate Office Address:

Highmark Blue Cross Blue Shield
P.O. Box 890173 Camp Hill, PA 17089-0173 120 Fifth Avenue Place, Suite 2114
Pittsburgh, Pennsylvania 15222
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am – 6 pm


Additional Addresses:


Camp Hill Service Center

1800 Center Street

Camp Hill , PA 17011, US


State College Service Center

2040 Sandy Drive

State College , PA 16803


Highmark West Virginia

614 Market Street

P.O. Box 1948

Parkersburg, WV 26102

Fax: +1 (304) 424-0331


Additional Phone:

TTY: #711

More contact details

Fax:

+1 (717) 302-2858

Why Customers Call Highmark Blue Shield?

Top Reasons of Customers Calls

  • Payments and Charges 25%
  • Product/ Service 25%
  • Cards 25%
  • Customer Inquiries & Issues 25%

Payments and Charges

25%
  • "Billing past"

Product/ Service

25%
  • "Insurance coverage issue"

Cards

25%
  • "Lost my cards"

Customer Inquiries & Issues

25%
  • "Add a couple of medications to my list of medications"

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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