Highlands bank Phone Numbers and Emails

Toll-Free Number:

  • (877) 457-1305

Business Customer Service:

  • (952) 858-4787
    AAP VP Cash Managment
  • (952) 858-4527
    Commercial Banker
  • (952) 858-4547
    Commercial Banker
  • (952) 858-4741
    Commercial Banker
  • (952) 858-4657
    Commercial Banker
  • (952) 858-4974
    Commercial Banker
  • (952) 858-4938
    Commercial Banker
  • (952) 858-4557
    Director of Commercial Banking
  • (952) 858-4541
    Director of Retail Banking
  • (952) 858-4590
    SBA Lending
  • (952) 858-4693
    Senior Commercial Banker
  • (952) 858-4818
    Senior Commercial Banker
  • (952) 858-4824
    Senior Commercial Banker

Customer Service:

  • (763) 420-3039
    13370 Grove Drive Maple Grove MN
  • (952) 544-2444
    1700 Plymouth Road Suite A Minnetonka MN
  • (651) 698-2471
    2100 Ford Parkway St. Paul MN
  • (952) 921-2275
    5270 West 84th Street Bloomington MN
  • (763) 497-2131
    701 Central Avenue East St. Michael MN
  • (952) 921-0143
    Bloomington Branch (Fax)
  • (800) 720-5848
    Investment Planning (option 1, 4)
  • (763) 420-3644
    Maple Grove Branch (Fax)
  • (952) 591-1265
    Minnetonka Branch (Fax)
  • (952) 858-4776
    Mortgage Lending
  • (888) 297-3416
    Report a Lost or Stolen ATM/Debit Card (After Hours)
  • (877) 334-0460
    Report a Lost or Stolen Credit Card or Elan Card
  • (763) 497-4353
    St. Michael Branch (Fax)
  • (651) 698-2477
    St. Paul Branch (Fax)
  • (952) 854-4884
    Telephone Banking
  • (877) 457-1305
  • (952) 858-4888


  • (952) 858-4753
    Chief Executive Officer
  • (952) 858-4643
    Chief Financial Officer
  • (952) 858-4810


  • (952) 858-4614

Highlands bank Emails:

Business Customer Service
AAP VP Cash Managment, Commercial Banker, Commercial Banker, Commercial Banker, Commercial Banker, Commercial Banker, Commercial Banker, Director of Commercial Banking, Director of Retail Banking, SBA Lending, Senior Commercial Banker, Senior Commercial Banker, Senior Commercial Banker
Customer Service
Mortgage Lending
Chief Executive Officer, Chief Financial Officer, President
Jobs/ Career
More phone numbers and emails Less phone numbers and emails

Highlands bank Contact Information

Highlands bank Website:

Highlands bank Online Chat:

Corporate Office Address:

Highland Bank
701 Central Avenue East
Saint Michael, Minnesota 55376
United States

Other Info (opening hours):

Lobby Hours:

Monday - Friday: 9:00AM-5:00PM

Drive-Up Hours:

Monday - Friday: 8:30AM-5:30PM

Saturday: 9:00AM-Noon

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How to contact Highlands bank

Customers reach out to banks regarding:
- Refunds
- Lost cards
- Debit card/Credit card application
- Paycheck copies
- Transactions issues/Money transfer/Deposits
- Payment issues
- Fraudulent activity such as unauthorized withdrawals and change of account information
- Log in issues
- Card activation
- Balance inquiry
- Online banking
- Claims/Disputes
- Loan/Mortgage issues
- Credit limits and scores
- Fees and interest rates
- Account suspension or closure
- Funds put on hold

Depending on the issue you are calling customer support about, you may be required to provide certain documents or information.

Account opening and card application

When calling to open an account, you will be required to provide the following documents:
- an identification document such as a government-issued ID, passport, or driving license;
- social security number;
- tax identification number.

In addition, banks require your personal information, contact information, and physical address to open an account. These include your
- full name;
- phone number;
- email address;
- shipping address including your street address, suite or apartment number, and zip code.

For joint accounts, all members will need to provide the aforementioned documents. Minors need to submit a legal document signed by either a parent or legal guardian.


For mortgage application, you will need the following documents:
- most recent pay stubs;
- identity documentation e.g. ID, driver’s license, or passport;
- W-2 form for the last 2 years in employment;
- income tax returns;
- bank and investments statements for the last 3 months;
- signed home purchase contract;
- a copy of the house listing;
- property address;
- your real estate lawyer address and contact information;
- property tax estimates;
- pre-approved mortgage certificate where applicable.

For an auto loan application, you will be required to provide:
- proof of income such as pay stubs;
- identity documentation e.g. government-issued ID, driver’s license, or passport;
- proof of residence e.g. a utility bill;
- driver’s license;
- valid insurance policy;
- vehicle information e.g. registration papers.

Disputing transaction

When disputing transactions such as unauthorized charges, refunds, or payments put on hold, you will need to provide proof of transaction. This can be accessed by logging into your account and visiting the transaction history.

Identify the particular transaction and review the transaction details such as:
- the name of a merchant
- their address and contact information
- transaction date.
Take a screenshot of transaction details, which you will forward to the customer care representative if requested.

Card activation

When calling for card activation have the following in hand:
The card that needs to be activated. You may be required to provide the CVV code and expiry date or to take a photo of the card.
Phone or email address linked to the account/card. An activation code or pin may be sent to the phone or email address linked to your account

Alternatively, log into your online bank account or app and choose the activate card option. In most cases, you will be asked to provide the CVV code and expiry date. Some banks require you to take a photo of the card and upload it.

Account issues

For account login issues, provide your phone number or email address associated with the account on the login page. If calling customer service for such issues, you may also be required to verify that you are the account owner by providing the following information or documents:
- your account number;
- a brief history of recent transactions;
- government-issued ID;
- social security number.

In the case of a frozen or blocked account, find out the reason. The most common reasons banks freeze accounts include fraudulent activities such as issuing or cashing bad checks, and money laundering, IRS tax levy on unpaid taxes, or unpaid creditor debt.

In the case of unpaid debts, you will need to settle the debt and provide evidence. On the other hand, for fraudulent activities, you need to provide relevant documents to prove that the transactions were legitimate.

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