HID Nation Phone Numbers and Emails

Toll-Free Number:

  • (888) 583-6763
Send Message

HID Nation Emails:

Business Sales
Warranty Department
Is this your business?
PissedConsumer Club

Contact Information

HID Nation Website:

HID Nation Help Center:

HID Nation Rating Based on 69 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability

Rating stats

Rating trend

How Good is HID Nation's Customer Service?

Helayna Zkc
Helayna Zkc
Feels Disappointed | Feb 15, 2024

***

Read full quote
Willam W Ngc
Willam W Ngc
Feels Disappointed | Apr 05, 2023

Terrible

Read full quote

Summary of HID Nation Customer Service Calls

179 TOTAL
CALLS
01:17 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HID Nation?

Shipping and Delivery Question:

  • “To get the proper replacement bulbs”
  • “Wrong items”
  • “No update on purchase after making purchase and no shipment info”

Product/ Service Question:

  • “Product do not fit”
  • “My recent order did not work”
  • “Defective harnes”

Request for Information Question:

  • “Questions regarding LED conversion kit”
  • “Order status”
  • “You can’t talk to a person about a problem or wrong bulbs and what you really need for your car”

Return/ Replace Question:

  • “Hid replacement headlight”
  • “Return”
  • “Exchange”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancelle order”

Other Question:

  • “Place order”
  • “Incorrect ballast”
  • “Order wrong”

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