HID Nation - Bad products & a joke of a warranty
I bought & paid for a lifetime warranty.WHEN i BOUGHT HIG HEADLIGHTS from hig nation for my 2013 ford c-max but I have Needed 3 replacement parts in one year. each time under their lifetime warranty you have to pay shipping charge for defective part to be returned to them plus send a 10.00 dollar money order (no checks) for them to inspect the bad part & send new part.
meantime you are without lites for 2 to 3 weeks or pay 15 to 25 dollors for them to send you A NEW PART WITHOUT SENDING OLD PARTS BACK.AS TO DATE i HAVE SPENT 108.05 FOR REPLACEMENT PARTS for my c max BAD WARRANTY. MARK
MARK
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $105.
Preferred solution: Full refund.
HID Nation Cons: Refusal to replace defective merchandise at their cost.
Location: Ventura, California
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I've had the same issues I'm glad that it's not just not my vehicle like I thought it was