Brecksville, Ohio
1 comment
Not resolved

The quality of the furniture is horrible.The furniture was delivered in December 2015 -- it is 9 months old and it is falling apart.

We barely use the furniture. The coach cushions are not fitting properly on the coach, the fabric is puckered and we just noticed a month ago that the nail heads are not even lined up straight across the bottom front of the sofa. In addition, the middle top cushion is pulling away from the coach and there is a tear. The ottoman fabric is fraying all around the top border.

Now we are looking closely at the chairs and notice all the workmanship errors that were made. We are pushing for a full refund.

They can come and get this furniture and I want to start over.I'm embarrassed to have this in my family room.

I didn't like: Quality and workmanship.

Review #923531 is a subjective opinion of a user.

1.0
Product or Service Quality
Value for money
PRODUCT OR SERVICE Hickorycraft Sofa
Reason of Review / Monetary Loss Bad quality / $3117
Preferred solution Full refund

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Anonymous
Fort Worth, Texas, United States #1308955

I purchased a sectional and it looked nice for about a week.I started noticing horrible workmanship as well.

Did anyone resolve this issue for you?

Do you mind me asking where you bought it from?I am having no response from the store I made the purchase

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