800-621-0226 is the main Hickory Farms phone number, where you can connect with the customer service specialist to find out more details about gift baskets, wine gifts, and other assortment from the online catalog. This line will also be useful to resolve issues related to the delivery, your account, etc. Need detailed instructions on how to place an order online or have other order questions? Call 1-800-753-8558. Customer service and order requests are accepted during the following business hours: Monday through Friday from 8:30 a.m. to 8 p.m. GMT-5.
To receive customer support in writing, send a letter with your questions or inquiries to the following Hickory Farms email: cserv@hickoryfarms.com. This channel of communication fits customer service and order matters. To receive the best communication experience and expedite the response process, include your order number and product name in the body of the letter. Use email in cases of non-urgent matters and when you need to document your conversation to resolve further your issues.
The Hickory Farms headquarters, from where specialists from different departments perform key functions, is located in the United States at 311 South Wacker, Suite 2030, Chicago, Illinois 60606, United States. If you have official letters, documents, or other correspondence for detailed review by the company staff, use the mentioned Hickory Farms address to send it.
If you prefer digital communication because of convenience and saving time, the Hickory Farms website provides several convenient online options. To send a letter, click on the “Email Us” at the bottom menu. More options are available on the “Contact Us” page. There, you can follow the “cserv@hickoryfarms.com” hyperlink, fill out a contact form, or click on the telephone number for real-time assistance.
