Contact Hiboy Customer Service
How to Reach a Person at Hiboy
Verified Contact Information
Customer Service Number:
-
1-602-515-5443
Customer Service:
-
+8 526 563 5146
Hiboy Emails:
Business Sales
Customer Service
Pre-sale / After-sale
Media
Affiliates, Marketing Inquiries, Marketing Inquiries, PR Inquiries
Hiboy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Hiboy Phone Number
1 (602) 515-5443
Average Calls duration
1 minute
Most Popular Hiboy Email Address
us.support@hiboy.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
Call Volume by Day
View full overview ›
Hiboy Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Hiboy Phone Number | 1 (602) 515-5443 |
| Average Calls duration | 1 minute |
| Most Popular Hiboy Email Address | us.support@hiboy.com |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
Call Volume by Day
Contact Information
Hiboy Website:
Hiboy Help Center:
Corporate Office Address:
Freeman IT Limited
1-3F, 2nd Bldg,Gangbei Industrial Park,Ailian area,Baohe Rd,Xinlian Community,Longcheng Street
Shenzhen,
Guangdong
518172
China
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Summary of Hiboy Customer Service Calls
174
TOTAL
CALLS
CALLS
01:13
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hiboy?
Product/ Service Question:
- “My hiboy s2 pro isn't having power all throughout and the battery is good and doesn't need a new one”
- “My hiboy s2 pro isn’t having power all throughout and the battery is all good and doesn’t need a new one”
- “Warranty work”
Request for Information Question:
- “I need instructions to find out which space is gone which side of the front of my hi boy u3”
- “Customer support”
- “I not understand how to use my new S2 electric scooter.”
Payments and Charges Question:
- “Charger”
- “Can't charge my scootet”
- “My electric scooter is not turning on and it’s not charging and when I’m in the middle of writing it it says F2 and then turns off”
Shipping and Delivery Question:
- “Did not receive order”
- “Package”
- “No delivery date”
Return/ Replace Question:
- “Need to change an order before it is mailed”
- “Iam returning the scooter because iit is to fast for me.andthe next day the was flat.”
- “Correction on order placed.”
Staff Question:
- “Service for my scooter”
- “Need service”
- “Service question”
Activation/ Cancellation Question:
- “I want to cancel my order”
- “I want to cancel my order because is not for my son age”
- “Cancel a order”
Account Question:
- “Never made a account have order number”
Refund Question:
- “Refund”
Other Question:
- “Hiboy s2”
- “Wheel issue”
- “New hobby bk1 not running bought for grandson Christmas”
Compare Hiboy Customer Service To
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Hiboy