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Contact Hiboy Customer Service

Hiboy Phone Numbers and Emails

Customer Service Number:

  • (602) 515-5443
Call customer service
Send Message

Customer Service:

  • +8 526 563 5146

Hiboy Emails:

Business Sales
Customer Service
Pre-sale / After-sale
Media
Affiliates, Marketing Inquiries, Marketing Inquiries, PR Inquiries
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Hiboy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Hiboy is 6025155443. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Hiboy mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Hiboy Website:

Hiboy Help Center:

Corporate Office Address:

Freeman IT Limited
1-3F, 2nd Bldg,Gangbei Industrial Park,Ailian area,Baohe Rd,Xinlian Community,Longcheng Street
Shenzhen, Guangdong 518172
China

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

More contact details

Hiboy Rating Based on 11 Reviews

Rating details

2.3
more details
Diversity of Products or Services
Price Affordability
Advertised vs Delivered
Value for money

Rating stats

Rating trend

How Good is Hiboy's Customer Service?

Rider Vuk
Rider Vuk
Feels Satisfied | May 01, 2024

No customer service

Read full quote
Tauheedah Ezq
Tauheedah Ezq
Feels Disappointed | Feb 14, 2024

You are not helping i talked to someone than told Neto this website. My problem is the scooter stopped working while I was riding I live in NJ close to NY where can I get it repaired 201779**** Jerome

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Summary of Hiboy Customer Service Calls

131 TOTAL
CALLS
02:25 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hiboy?

Product/ Service Question:

  • “Problem with my hiboy EX6”
  • “Tech issues”
  • “Error code on HiboyS2 pro”

Request for Information Question:

  • “Help with order”
  • “Looking for the serial number on the p6”
  • “Just looking for where the serial number on the Hiboy p6 is located”

Payments and Charges Question:

  • “My electric scooter is not turning on and it’s not charging and when I’m in the middle of writing it it says F2 and then turns off”
  • “All 4 of my scooters are shorting out ND do not hold a charge”
  • “Charge declined”

Shipping and Delivery Question:

  • “No delivery date”
  • “I order s2 scooter two weeks ago pouch came scooter never came than I see u return my money in my account why did this happen”
  • “Shipment”

Activation/ Cancellation Question:

  • “I want to cancel my order”
  • “I want to cancel my order because is not for my son age”
  • “Cancel a order”

Staff Question:

  • “Need service”
  • “Service question”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Correction on order placed.”
  • “I want to return an item”

Other Question:

  • “Shorting out”
  • “Missing scooter seat”
  • “A motor issue”

Compare Hiboy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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