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Contact Hiboy Customer Service

Hiboy Phone Numbers and Emails

Customer Service Number:

  • (602) 515-5443
Call customer service
Send Message

Customer Service:

  • +8 526 563 5146

Hiboy Emails:

Business Sales
Customer Service
Pre-sale / After-sale
Media
Affiliates, Marketing Inquiries, Marketing Inquiries, PR Inquiries
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Hiboy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Hiboy Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Hiboy is 6025155443. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Hiboy mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Hiboy Website:

Hiboy Help Center:

Corporate Office Address:

Freeman IT Limited
1-3F, 2nd Bldg,Gangbei Industrial Park,Ailian area,Baohe Rd,Xinlian Community,Longcheng Street
Shenzhen, Guangdong 518172
China

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

More contact details

Hiboy Rating Based on 9 Reviews

Rating details

2.0
more details
Product or Service Quality
Diversity of Products or Services
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Hiboy's Customer Service?

Rider Vuk
Rider Vuk
Feels Satisfied | May 01, 2024

No customer service

Read full quote
Tauheedah Ezq
Tauheedah Ezq
Feels Disappointed | Feb 14, 2024

You are not helping i talked to someone than told Neto this website. My problem is the scooter stopped working while I was riding I live in NJ close to NY where can I get it repaired 201779**** Jerome

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Summary of Hiboy Customer Service Calls

79 TOTAL
CALLS
02:25 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hiboy?

Product/ Service Question:

  • “Bike throttle not working”
  • “Defective productive”
  • “Warranty”

Request for Information Question:

  • “Question about wiring`”
  • “I need help tracking my order”
  • “Support”

Shipping and Delivery Question:

  • “Shipment”
  • “Delivery issue”
  • “Not delivered properly”

Activation/ Cancellation Question:

  • “Cancel a order”

Return/ Replace Question:

  • “I want to return an item”

Payments and Charges Question:

  • “Im missing a charger to charge my scooter”

Refund Question:

  • “Refund”

Other Question:

  • “Starting”
  • “Need battery”
  • “Quiero devolver una orden 134534 hiboy S2 Pro front wheel with Motor”

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