Louisville, Kentucky
Not resolved

Bad services in Carrollton Ky.They don't have the personal training for exchanges.

Related: Hibbett Sports Customer Care Review

The costumers are not the priority for them. My son have a game at 6pm I went to the store at 4pm to exchange his soccer shoes that I bought the night before. They have 3 people working in the store and they said that no one was training to do the exchange. All we need was a biger number.

They said that we have to wait until 7:30 when the manager will be there. They don't had a MANAGER on that store.

That is incredible!!What I should do???

They call the manager and she just told me the same thing.

Review #912656 is a subjective opinion of a user.

Price Affordability
Value for money
Advertised vs Delivered
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
Diversity of Products or Services
Delivery Service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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