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Contact HHAeXchange Customer Service

HHAeXchange Phone Numbers and Emails

Toll-Free Number:

  • (855) 400-4429
    Privacy Inquiries
Call customer service
Send Message

HHAeXchange Emails:

Customer Service
Media
dpo@hhaexchange.com
sales@hhaexchange.com
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HHAeXchange Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • HHAeXchange Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call HHAeXchange is (855) 400-4429.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as HHAeXchange may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›

How to Contact HHAeXchange?

Most Popular Number:

(855) 400-4429
Privacy Inquiries
Total calls: 147 Issues resolved: 5 Last call: Feb 17, 2026

HHAeXchange's customer service phone number to get information on privacy inquiries is 855 400 4429. The telephone number allows customers to reach the support service and ask privacy related questions. To receive assistance, use the other HHAeXchange contact methods.
Clients can schedule a callback from the customer care department. Open the HHAeXchange website and click the Contact Us icon at the downside of the screen. On the page you will review the online contact table. Insert your name, email, phone number, company and state, describe the message and press the Contact Us tab. The HHAeXchange support will call you after the request is considered.

The HHAeXchange email is support@hhaexchange.com. The email allows you to reach the HHAeXchange customer service in a written way. If you have problems or issues with the homecare software, providers, state Medicaid programs or caregivers, send the letter to the email address of the HHAeXchange's customer service. Company representatives will review the request and provide you with a response in a few days. The other email addresses to connect the company are hhaexchange@alloycrew.com and dpo@hhaexchange.com. Media-related issues you can address at sales@hhaexchange.com.

HHAeXchange address is 130 West 42nd Street, 2nd Floor New York, New York 10036
United States. This is the location of the corporate office. Tend to the HHAeXchange headquarters location to reach the governing specialists. The other HHAeXchange location is 9675 NW 117th Avenue, Suite 109, Miami, FL 33178. In New York, the company’s address is 44th Floor Long Island City, NY 11101.

HHAeXchange hours are Monday through Friday from 8 a.m. to 9 p.m. EST. To review changes in the schedule, open the site. During the weekends you can use the information and guides on the official platform of the company.

PissedConsumer Club

Contact Information

HHAeXchange Website:

HHAeXchange Help Center:

Corporate Office Address:

Homecare Software Solutions, LLC
130 West 42nd Street, 2nd Floor
New York, New York 10036
United States

Other Info (opening hours):

Other Locations:

9675 NW 117th Avenue, Suite 109,

Miami, FL 33178


8400 Normandale Lake Blvd Suite 920,

Minneapolis MN 55437


Mailing Address:

Attn: Legal

One Court Square

44th Floor

Long Island City, NY 11101

More contact details

HHAeXchange Rating Based on 5 Reviews

Rating details

2.2
more details
Privacy and Data Security
Style and Design
Product or Service Quality
Customer service

Rating stats

Rating trend

How Good is HHAeXchange's Customer Service?

Avelyn Gxi
Avelyn Gxi
Feels Disappointed | Jan 26, 2025

No because I called and no one answered the phone

Read full quote
Deantae Ceq
Deantae Ceq
Feels Satisfied | Aug 16, 2024

Great

Read full quote

Summary of HHAeXchange Customer Service Calls

147 TOTAL
CALLS
03:14 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HHAeXchange?

Account Question:

  • “Consumer can't log in to submit my hourd”
  • “Password”
  • “Login issue”

Request for Information Question:

  • “Need to speak to a customer representative about the event system”
  • “About a glitch in the system”
  • “Need help with. My new job”

Product/ Service Question:

  • “Can not connect to the HHA exchange app”
  • “Reconnection”
  • “Employee records of hours worked”

Payments and Charges Question:

  • “Fraud”
  • “Billing”
  • “Billing questions”

Website/ Application Question:

  • “The app glitching i don’t know”
  • “My app is blocked”
  • “App won't let me sign in won't accept my password n won't allow me to reset”

Activation/ Cancellation Question:

  • “Cancel service”
  • “I want to cancel my accounts”
  • “To activate and reset my account”

Return/ Replace Question:

  • “To correct my birthday”
  • “I want to put my correct birthday”
  • “My hhaexchange not working”

Employment Question:

  • “Payroll question”
  • “I need a job that IS thé reason m'y call”

Staff Question:

  • “Start services”

Other Question:

  • “Issues with triangles on calendar”
  • “Can't clock in”
  • “Can’t clock in”

Compare HHAeXchange Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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