HeyKangaroo Com Phone Numbers and Emails

Toll-Free Number:

  • (800) 371-0097
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HeyKangaroo Com Emails:

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HeyKangaroo Com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call HeyKangaroo Com is 8003710097.

  • The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 9 minutes.

  • Be prepared for the call as HeyKangaroo Com may ask you for the following information to identify you as a customer: email or phone number.

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Contact Information

HeyKangaroo Com Website:

HeyKangaroo Com Help Center:

Corporate Office Address:

Roo, Inc
PO Box 600
New York, New York 10276
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00 am - 12:00 am EST

More contact details

HeyKangaroo Com Rating Based on 9 Reviews

Rating details

3.0
more details
Customer service
Price Affordability
Value for money
Reliability

Rating stats

Rating trend

How Good is HeyKangaroo Com's Customer Service?

Antonis
Antonis
Feels Satisfied | Apr 22, 2023

Customer Service Rep was very good

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Daesean Vma
Daesean Vma
Feels Disappointed | Nov 10, 2022

Well it's been like 4 days that I've left a message two different days and I still have not received the call so I'm not real happy with your service

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Summary of HeyKangaroo Com Customer Service Calls

74 TOTAL
CALLS
08:33 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HeyKangaroo Com?

Product/ Service Question:

  • “New wifi”
  • “Connection issue”
  • “Sensor works but no pictures????”

Payments and Charges Question:

  • “Why was I charged $99.99 don't believe I signed up for anything”
  • “Payment issues”
  • “Billing issue”

Request for Information Question:

  • “Need to talk to representative”
  • “I need a Verification code”

Account Question:

  • “Wifi password change”
  • “It's like to change phone number for my account”

Activation/ Cancellation Question:

  • “Cancel service”

Refund Question:

  • “Refund for coverage of $99.99”
  • “For refund”

Other Question:

  • “Camera Doorbell Failing To Upload Pictures”
  • “Notifications”
  • “I want to set up my doorbell”

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