Contact Hess Toy Truck Customer Service

You can contact the Hess Toy Truck customer service team in writing regarding non-urgent inquiries through help@hesstoytruck.com. This channel of communication is designed for a wide range of matters, from order-related questions to sharing feedback about your shopping experience. To receive prompt support, we recommend that you detail your matter, namely, add a brief description of your inquiry and attach screenshots, product photos, or other materials.

The Hess Toy Truck address is 1185 Avenue of the Americas, 40th Floor, New York, New York 10036, United States. In this area, the company’s headquarters, with key departments, is based. Marketing, sales, customer support, and other key functions are managed there. Also, dedicated specialists accept official letters, documents, and other correspondence at the mentioned address.

The Hess Toy Truck website provides different formats of online support. If you prefer real-time assistance, click on the telephone number hyperlink in the bottom menu. This option allows you to connect with the manager regarding urgent matters directly. To email the customer support manager, follow the email hyperlink. Would you like to resolve your matter through a virtual assistant? Click on the online chat blue icon in the lower-left corner. In the pop-up window, enter your name and email address, then click on the “Begin Chat” button.