hers Phone Numbers and Emails

Toll-Free Number:

  • (800) 368-0038
Send Message

Customer Service:

  • (833) 368-6400

hers Emails:

Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
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Contact Information

hers Website:

hers Help Center:

Corporate Office Address:

Hims and Hers Health, Inc.
2269 Chestnut Street #523
San Francisco, California 94123
United States

hers Rating Based on 7 Reviews

Rating details

2.2
more details
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Customer service
Price Affordability

Rating stats

Rating trend

Summary of hers Customer Service Calls

103 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call hers?

Activation/ Cancellation Question:

  • “Cancelation”
  • “Unsubscribe”
  • “Cancellation of subscription”

Refund Question:

  • “Refund”
  • “Money back”
  • “Refund for.unopemed package”

Request for Information Question:

  • “Questions about medication and scheduling”
  • “Question about serum and supplements”
  • “How to send package back”

Shipping and Delivery Question:

  • “Didn't receive meds”
  • “Never received package”
  • “Shipping address incorrect”

Staff Question:

  • “Customer service issue”
  • “Customer service”

Product/ Service Question:

  • “Membership”
  • “I have medical insurance, do you accept that?”
  • “Denied access??”

Cards Question:

  • “Card info not working”
  • “Change credit card”

Payments and Charges Question:

  • “Charge”
  • “Charges”

Account Question:

  • “Alter subscription details”
  • “I agreed to only one time purchase and not subscription”

Other Question:

  • “I need medication”
  • “Did not place an order”
  • “Wiestiok”

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