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Contact Herrschners Customer Service

How to Reach a Person at Herrschners

Verified Contact Information

Toll-Free Number:

  • 1-800-713-1239
Call Now
Send Message

Customer Service:

  • 1-800-441-0838
    Ordering by Phone
    Monday–Friday: 8:00 AM–5:00 PM;
    Saturday: 9:00 AM–5:00 PM;
    Sunday: 10:00 AM–5:00 PM
  • 1-715-341-8686
    Store in Stevens Point, WI

Customer Service:

customerservice@herrschners.com
herrretailstore@herrschners.com
Store in Stevens Point, WI

Legal:

privacy-request@herrschners.com
Privacy Inquiries

Herrschners Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Herrschners Phone Number
1 (800) 713-1239
Average Calls duration
4 minutes
Most Popular Herrschners Email Address
customerservice@herrschners.com
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
63% phone, 37% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
View full overview

How to Contact Herrschners?

The Herrschners phone number is (800) 713-1239. This is a toll-free line for general inquiries about new products and seasonal collections. If you have order issues, need technical assistance with the website navigation, or want to return an item or exchange it, call the customer care line at (715) 341-8686. The support phone line is open 5 days a week.

The Herrschners customer service email address is customerservice@herrschners.com. If you want to email the store in Steven Point, drop a line at herrretailstore@herrschners.com. The corporate email for privacy inquiries and other legal issues is privacy-request@herrschners.com. Customers who need to speak with a live support representative should contact the company by phone instead of requesting assistance via email.

The main company office is based in Wisconsin. The Herrschners address is 2800 Hoover Road, Stevens Point, Wisconsin 54481, United States. This is the corporate HQ as well as the only physical store. You can drop by or make a purchase online. Please be advised that the store operates Monday through Sunday.

The Herrschners store is open 7 days a week. The Herrschners hours of operation are from 9 a.m .to 6 p.m. Monday through Saturday and from 11 a.m. to 4 p.m. During the holiday season, the regular opening hours may vary, and the store may be closed on some public holidays. For more information about the holiday exceptions, please contact the store directly. The Herrschners customer service phone line is open Monday through Friday from 8 a.m. to 5 p.m. CST and closed on holidays.

Customers can contact the company via email and via live chat on the Herrschners website. If you want to request assistance via the website, you should click the live chat icon. Live agents are available Monday through Friday from 10 a.m. to 4 p.m. CST. Please note that support hours may vary during the peak season and public holidays.

PissedConsumer Club

Contact Information

Herrschners Website:

Herrschners Help Center:

Corporate Office Address:

Herrschners, Inc
2800 Hoover Road
Stevens Point, Wisconsin 54481
United States

Other Info (opening hours):

Store Hours (EST):

Monday - Saturday: 9:00am - 6:00pm

Sunday: 11:00am - 4:00pm

More contact details

Fax:

+1-715-341-2250

Why Customers Call Herrschners?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Request for Information 25%
  • Shipping and Delivery 17%
  • Activation/ Cancellation 8%

Customer Inquiries & Issues

50%
  • "Catalog"
  • "Back order"
  • "Re order"

Request for Information

25%
  • "To place an order"
  • "Request for catalogs"

Shipping and Delivery

17%
  • "Order not delivered"
  • "Missing order"

Activation/ Cancellation

8%
  • "cancel order"

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