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Contact Heroku Customer Service

How to Reach a Person at Heroku

Verified Contact Information

Toll-Free Number:

  • 1-844-287-7147
    Privacy Inquiries
Call Now
Send Message

Legal:

datasubjectrequest@salesforce.com
Privacy Inquiries
privacy@salesforce.com
Privacy Inquiries
privacymark@salesforce.com
Privacy Inquiries

Media:

pr@heroku.com
PR Inquiries

Report Fraud:

heroku-abuse@salesforce.com

Heroku Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Heroku Phone Number
1 (844) 287-7147
Average Calls duration
22 seconds
Most Popular Heroku Email Address
datasubjectrequest@salesforce.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Account, activation/ cancellation and product/ service
View full overview

How to Contact Heroku?

Most Popular Number:

(844) 287-7147
Privacy Inquiries
Total calls: 25 Last call: Jun 8, 2026

If you are experiencing issues regarding your Heroku account or if you have inquiries concerning their services then you are in the right place. Heroku customer service phone number is 844-287-7147 which is the most preferred mode for contacting the Heroku support. It should be noted that the wait times depend on the day of the week before dialing. When arranging a call for Friday or Thursday, you should expect that you will be waiting much longer. However, if you call this Heroku phone number on Wednesday you will not have to wait for too long to be attended to.

To tell the company reps about the abuse of their products/problems with payment use this email: heroku-abuse@salesforce. com. The most frequently asked questions sent to Heroku email concern account issues and problems with applications and services. Some of the emails may be regarding the payment and charges details, while others can be related to the company’s product and services of Heroku. Whether you are sending an email to thank Heroku contact reps or to report an issue, the customer service team will be more than willing to assist you.

The Heroku headquarters is situated in one of the best business addresses in the middle of San Francisco’s technological center. The Heroku address is 415 Mission Street, Suite 300, San Francisco, CA 94105. This location is quite well connected with public transport and provides a beautiful view to the city skyline. The address belongs to the company’s management, sales, marketing, and engineering departments that foster and actualize innovations for the cloud-based service of Heroku. The Heroku office environment is strategically created to allow for teamwork and innovation thus enabling the staff working therein.

Heroku has customer support that is available round the clock, round the year, and they usually reply within one day. Heroku support service is a team that can answer the questions and help with any problems connected with the Heroku cloud platform, such as deployment and scaling of applications and their maintenance. Furthermore, there is an online help documentation, and a community forum where customers can get information on common questions and problems. This makes it possible for the customers to get the assistance they require at any time.

PissedConsumer Club

Contact Information

Heroku Website:

Heroku Help Center:

Corporate Office Address:

Heroku, Inc.
415 Mission Street, Suite 300
San Francisco, California 94105
United States

Fax:

+1-415-520-5622

Summary of Heroku Customer Service Calls

25 TOTAL
CALLS
00:22 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Heroku?

Account Question:

  • “CANT login”
  • “Account Locked of my Supervisor and Prod DB is down”
  • “Account issue”

Product/ Service Question:

  • “Not working”
  • “Good evening, I would like to make a complaint. I'm not connected to the authenticator app on my phone, so I can't open my heroku account. Please help immediately”
  • “Couldn't access to heroku due to authentification problem”

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • “Unsubscribe my account”

Payments and Charges Question:

  • “I need to pay bill”

Other Question:

  • “COBRO NO AUTORIZADO”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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