Contact Hero Health Customer Service

If you prefer written communication, you can contact the company via email. The Hero Health email for general information is hello@herohealth.com. If you need to contact the customer service department, send an email to support@herohealth.com. If you encounter any legal issues that require attention, please send them to legal@herohealth.com, and our corporate legal team will be happy to assist you.
Customers who want to cancel an automatic subscription renewal should send a request to help@herohealth.com.

The company is located in New York. The Hero Health address for the corporate HQ is Hero Health, Inc., 85 Broad Street, 17th Floor, New York, New York 10004, United States. You can direct your mail to the primary office if you need to address an issue by post. Sure, urgent cases should be reported by email or phone.

Those who need to address some general inquiries can use an AI-assisted live chat on the Hero Health website. To start the chat, just click on the headphones icon in the bottom-right of the screen. Then, you can choose whether to proceed as a guest or log in to your account and proceed as a registered user. Additionally, you can check out the “FAQ” section on the Hero Health website to find answers to the most popular questions.