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Contact Hero Forge Customer Service

How to Reach a Person at Hero Forge

Verified Contact Information

Customer Service Number:

  • 1-510-633-3371
Call customer service
Send Message

Hero Forge Emails:

Customer Service
Legal
Copyright Infringement Inquiries

Hero Forge Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Hero Forge Phone Number
1 (510) 633-3371
Average Calls duration
1 minute
Most Popular Hero Forge Email Address
support@heroforge.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
81% phone, 19% email
Common Reasons for Contact
Request for information, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Hero Forge?

Most Popular Number:

(510) 633-3371
Total calls: 44 Issue resolved: 1 Last call: Feb 13, 2026

If you are searching for the phone number to contact Hero Forge customer service, then the right answer is that Hero Forge phone number is 510-633-3371. You can use this number to call Hero Forge support department and get assistance with any questions, problems or grievances that you may have concerning their goods and services. Make sure to gather additional information, like your full name, a short description of the problem and anything else that may be useful, to ensure their fast response.

Hero Forge has a rich list of options to contact their customer support, but the most effective one is surely email. To get help with an order, to ask a question about a product or to get information about their services you can use the Hero Forge contact support@heroforge.com. This email address is also the best to contact the support service of Hero Forge and get all your questions solved in the shortest time possible whether you are a new or existing customer.

Hero Forge's contact hours are designed to provide convenience and flexibility for our customers. Their usual business hours are Monday to Friday, 9:00 AM to 6:00 PM Eastern Time (ET). They also offer extended hours on Tuesdays, Thursdays, and Fridays from 9:00 AM to 8:00 PM ET, and Saturdays from 10:00 AM to 4:00 PM ET. On Sundays and holidays, they are closed. If you have any questions or concerns outside of these hours, please feel free to leave a message and they will respond as soon as possible. They look forward to serving you.

To contact them via the Hero Forge website, just click on the ‘Support’ tab located at the top of the page. After that, you will be redirected to their Support Portal and you are required to fill out your name, your email, and a detailed description of the problem or query you are having. You can also use their Knowledge Base to find a solution to a particular problem or have a live chat with the Hero Forge support representative if one is online.

PissedConsumer Club

Contact Information

Hero Forge Website:

Hero Forge Help Center:

Corporate Office Address:

Sky Castle Studios LLC
2701 Ocean Park Blvd. Suite 251
Santa Monica, California 90406
United States

Summary of Hero Forge Customer Service Calls

44 TOTAL
CALLS
01:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hero Forge?

Shipping and Delivery Question:

  • “Wrong shipping”
  • “Delivery not received”
  • “Didnt get my mini got a empty box”

Request for Information Question:

  • “Question regarding a order”
  • “I have questions if you are willing to donate to a church”
  • “How do I use your company”

Product/ Service Question:

  • “Broken product”
  • “Broken order”
  • “Broken figure”

Payments and Charges Question:

  • “Won't accept payment”
  • “Charged more than my order summary”

Account Question:

  • “Subscription”
  • “Locked out of account”

Staff Question:

  • “Customer service questions”

Website/ Application Question:

  • “Downloaded a 3D model”

Other Question:

  • “Stl is blank”
  • “Oder”
  • “Order 5439428”

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