Contact Hero Forge Customer Service

Hero Forge has a rich list of options to contact their customer support, but the most effective one is surely email. To get help with an order, to ask a question about a product or to get information about their services you can use the Hero Forge contact support@heroforge.com. This email address is also the best to contact the support service of Hero Forge and get all your questions solved in the shortest time possible whether you are a new or existing customer.

Hero Forge's contact hours are designed to provide convenience and flexibility for our customers. Their usual business hours are Monday to Friday, 9:00 AM to 6:00 PM Eastern Time (ET). They also offer extended hours on Tuesdays, Thursdays, and Fridays from 9:00 AM to 8:00 PM ET, and Saturdays from 10:00 AM to 4:00 PM ET. On Sundays and holidays, they are closed. If you have any questions or concerns outside of these hours, please feel free to leave a message and they will respond as soon as possible. They look forward to serving you.

To contact them via the Hero Forge website, just click on the ‘Support’ tab located at the top of the page. After that, you will be redirected to their Support Portal and you are required to fill out your name, your email, and a detailed description of the problem or query you are having. You can also use their Knowledge Base to find a solution to a particular problem or have a live chat with the Hero Forge support representative if one is online.