Contact Heritage Park Customer Service

Several emails are available to contact different departments at Heritage Park. Users seeking assistance from the business customer service team for school-related inquiries can email schools@heritagepark.ca. Those with membership concerns can submit their request to the respective agent at membership@heritagepark.ca. To contact the Park Lane Antique Portrait Studio for questions or complaints, email portraitstudio@heritagepark.ca during Heritage Park hours. Clients inquiring about tour groups or group admissions can contact traveltrade@heritagepark.ca. For general inquiries, consult the business agents at info@heritagepark.ca.

The company manages all of its primary operations from its head office in Canada. Its location is Heritage Park, 1900 Heritage Dr. S.W., Calgary, Alberta T2V 2X3, Canada. Customers with complex or sensitive issues are welcome to visit Heritage Park at the address during operational hours. However, they must schedule their appointment with the relevant agent beforehand to avoid any inconvenience.

Heritage Park customer service efficiently handles user requests seven days a week from 8:30 AM to 4:30 PM. Regardless of the means, users consulting within these hours receive efficient assistance. However, due to the agents' unavailability outside working hours, that may not be the case. Therefore, to resolve an issue or concern during that time, the best option is to browse the self-help information on the company website.

While there is no option to consult business agents directly via the Heritage Park website, users with general issues or inquiries can visit the Help Page for FAQs, accessibility information, event details, and other helpful resources. Heritage Park also has an active presence on Facebook, Instagram, X, TikTok, Pinterest, and LinkedIn, where clients can follow for regular updates. These platforms also offer a direct messaging feature that enables clients to connect with Heritage Park’s customer service agents whenever they need assistance.