Contact Herff Jones Customer Service
Herff Jones Phone Numbers and Emails
Toll-Free Number:
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(800) 837-4235For College and other payment inquiries
Customer Service:
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(866) 287-3096
Herff Jones Emails:
Herff Jones Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Herff Jones is 8008374235. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday and Sunday. The average call time is 1 minute.
People call Herff Jones mainly because of request for information, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Herff Jones is 8008374235. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday and Sunday. The average call time is 1 minute.
People call Herff Jones mainly because of request for information, payments and charges.
The best email to contact Herff Jones is privacy@varsitybrands.com. 67% of customers use this email address to address their issues and concerns.
How to Contact Herff Jones?
Most Popular Number:
| Total calls: 21 | Last call: Jan 16, 2026 |
Contact Information
Herff Jones Website:
Herff Jones Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 8 am – 5 pm CST
Mailing Address:
Legal Department
14460 Varsity Brands Way
Farmers Branch, Texas 75244
Summary of Herff Jones Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Herff Jones?
Request for Information Question:
- “Track my order”
- “Questions about ordering cap and gown”
- “Need to know about my order”
Product/ Service Question:
- “Trying to purchase a cap and gown”
- “Grad product payment”
Shipping and Delivery Question:
- “Did not receive a year book.”
- “I have not received my graduation invitations”
- “Masters gown delivery”
Payments and Charges Question:
- “Change payment date”
- “Invoice”
- “There is a $10 debt on my credit report that I need resolved.”
Return/ Replace Question:
- “Diploma Replacement”
- “Need to exchange gown”
Account Question:
- “Balance due”
Other Question:
- “Ring repair”
- “Issue with ring”
- “Live rep”
Compare Herff Jones Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
