Contact Herff Jones Customer Service
Herff Jones Phone Numbers and Emails
Toll-Free Number:
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(800) 837-4235For College and other payment inquiries
Customer Service:
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(866) 287-3096
Herff Jones Emails:
Herff Jones Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Herff Jones is 8008374235. 53% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Saturday and Sunday.
People call Herff Jones mainly because of request for information, return/ replace, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Herff Jones is 8008374235. 53% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Saturday and Sunday.
People call Herff Jones mainly because of request for information, return/ replace, payments and charges.
The best email to contact Herff Jones is privacy@varsitybrands.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Herff Jones Website:
Herff Jones Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 8 am – 5 pm CST
Mailing Address:
Legal Department
14460 Varsity Brands Way
Farmers Branch, Texas 75244
Summary of Herff Jones Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Herff Jones?
Request for Information Question:
- “Checking status on my class ring”
- “Question about my order”
- “To speak with CFO about HJ stock purchased/sold in 2011.”
Payments and Charges Question:
- “Change payment date”
- “Invoice”
- “There is a $10 debt on my credit report that I need resolved.”
Return/ Replace Question:
- “Diploma Replacement”
- “Need to exchange gown”
Product/ Service Question:
- “Grad product payment”
Shipping and Delivery Question:
- “Masters gown delivery”
Other Question:
- “Live rep”
Compare Herff Jones Customer Service To
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