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Contact Herff Jones Customer Service

Herff Jones Phone Numbers and Emails

Toll-Free Number:

  • (800) 837-4235
    For College and other payment inquiries
Call customer service

Customer Service:

  • (866) 287-3096

Herff Jones Emails:

Legal
Copyright Infringement Inquiries, Privacy Inquiries
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How to Contact Herff Jones?

Most Popular Number:

(800) 837-4235
For College and other payment inquiries
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PissedConsumer Reporter

Herff Jones customer service team handles queries and provides quick solutions to its clients. You can use the toll-free Herff Jones phone number 1-800-837-4235. This Herff Jones number can also be used to enquire about college and other payment inquiries. Another number to contact Herff Jones is 1-866-287-3096. This phone number can be used to enquire about the services offered by the company and to seek more information about the company.

Customers can bring their concerns to Herff Jones address at Herff Jones 4625 W. 62nd Street, Indianapolis, Indiana 46268, United States. Queries that need detailed discussions that are otherwise not feasible on-calls can be answered at the headquarters. So, by meeting the customer service team in person, you can relay information faster and get a satisfactory response quickly. There is one more location where customers can mail their concerns to Herff Jones. The mailing address is Legal Department, 14460 Varsity Brands Way, Farmers Branch, Texas, 75244.

Customers can use the benefits of Herff Jones support by contacting the care professionals during Herff Jones hours. The business hours provide professional guidance and a hassle-free experience relating to their questions, queries, and doubts. The Herff Jones contact hours range between 8:00 AM and 5:00 PM CST. It’s best to call the service team during these hours to talk to a live agent. However, there is an alternative: fill out a form with your details and submit it. The Herff Jones customer service team reviews your state and gets back to you with the most effective solution. You can also go through the frequently asked questions if you reach out to the support team outside of business hours.

Herff Jones Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Herff Jones is 8008374235. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday and Sunday.

  • People call Herff Jones mainly because of request for information, return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Herff Jones Website:

Herff Jones Help Center:

Corporate Office Address:

Herff Jones
4625 W. 62nd Street
Indianapolis, Indiana 46268
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8 am – 5 pm CST


Mailing Address:

Legal Department

14460 Varsity Brands Way

Farmers Branch, Texas 75244

More contact details

Herff Jones Rating Based on 2 Reviews

Rating details

1.0
more details
Customer service
Delivery Service
Website
Privacy and Data Security

Rating stats

Rating trend

Summary of Herff Jones Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Herff Jones?

Request for Information Question:

  • “Checking status on my class ring”
  • “Question about my order”
  • “To speak with CFO about HJ stock purchased/sold in 2011.”

Payments and Charges Question:

  • “Change payment date”
  • “Invoice”
  • “There is a $10 debt on my credit report that I need resolved.”

Return/ Replace Question:

  • “Diploma Replacement”
  • “Need to exchange gown”

Product/ Service Question:

  • “Grad product payment”

Shipping and Delivery Question:

  • “Masters gown delivery”

Other Question:

  • “Live rep”

Compare Herff Jones Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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