Hercules Tires, mileage

19 of 40 Hercules Tires reviews

Hercules tires were put on my motorcycle trike at 48,800.One tire wore completely bald with no tread, the other with a minor outline of a tread left.

This was at 56,081 miles, less than 8,000 miles later. I was traveling far from home through Alaska at the time so I was forced to buy new tires. Even though I had a receipt with a notation from another tire dealer that a change was necessary as the old tires were bald and unsafe and had pictures of their condition.

Hercules would not honor my warranty claim.Reason: I couldn't produce the old tires.

DO NOT PURCHASE HERCULES TIRES

This review is a subjective opinion of a user.
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  • What I liked
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  • What I disliked
    • Quality

Reason of review:
Warranty issue
Preferred solution:
Let the company propose a solution
Monetary loss:
$300
Product or service
Hercules Tires
Review category
Equipment
review #683083

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19 of 40 Hercules Tires reviews
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Anonymous

May 31 #1167105

Before you had done anything, the Dealer should have called and gotten authorization to do a replacement, then, it would have been an issue resolved by the Dealer and the manufacturer.

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Anonymous

Nov 19, 2015 #1066707

can you return a broken tv to walmart with a picture not fair to blame company they need tire back to do test to find out why they do what they do.

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Anonymous

Aug 19, 2015 #1021549

They can't expect you to carry around a set of tires on a motorcycle. I would ask you speak with his/her supervisor. I would like to know if you read the warranty once they told you that you must return the tires. They knew you had them on a motorcycle and was traveling around the country in Alaska and there was no way to travel with them. Back to the warranty, what does it say about honoring the warranty? I would think if you returned them to a dealer that would satisfy the warranty and they furnished you with a letter. I mean this is a big company all this aggravation over two tires, they could have given you those two tires and you would have been happy there would be no complaints. My name is Don, I tried to sign in using my email address but it said someone with that email address was already in the system. I believe that would be me. But if I make comments I don't hide behind something. My email address is donwat91@gmail.com. thanks I hope it all works out for you.

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