Hercules Moving Systems/Van Lines
Take my advice and stay clear of this company!I went through *** trying to keep them honoring the "Binding Quote" that they say they guarantee!
They tried to say I had more than I was quoted, they tried to charge a higher delivery because their 54' truck wouldn't fit in the apartment complex. They tried to deliver my furniture a week before my contracted date, which I didn't have my new place until when I told them! In the end they broke my dishes which were all labeled "Fragile" and in dish pac style boxes. They put a big dent across my Stainless Steel BBQ, bent in a 4-drawer file cabinet like a squeezed pop can.
Damaged my entertainment center, tool boxes, bedroom dresser, along with other living room furniture. They claim they are not responsible for damage in boxes that they don't pack. They're insurance provider (Anthem) says that any pressed wood furniture is not covered. But they are ignoring the pictures provided that show split solid wood, with grain!!
Thomasville bedroom set is my loss! I've been waiting on a settlement since January and they still have not responded to my requests!
Dot#1685249 Funny how many complaints sound just like mine, but someone like a company worker slips in a nice one on occasion- which is totally out of pattern.BBB rates them as "F".
Review about: Delivery.
Review #173777 is a subjective opinion of a user.