Contact Her Universe Customer Service

Customers seeking to send their queries and concerns via email can use one of the three published addresses, depending on the reason for consultation. To request assistance with returns and exchanges, contact returnexchange@heruniverse.com. Her Universe customer service handles privacy concerns and data rights queries via privacy@heruniverse.com. Those consulting for legal inquiries and DMCA notices can email internetadministrator@heruniverse.com. After reviewing their request, the company agent will respond within a few hours or days.

Customers unable to resolve their problems online can visit HU Merchandising, LLC for better assistance at 18305 East San Jose Avenue, City of Industry, California 91748, United States. When arriving for business-related concerns, it is best to schedule a visit by reaching out in advance to arrange a meeting or appointment. You can also send a formal letter outlining your issue to the Her Universe office, including your order details, previous communication, and contact information. Users must note that this address is the company's primary business location and should not be consulted for general customer service inquiries. Instead, submitting the online form or calling the company agents is better.

Clients with specific issues and concerns can benefit from the live chat feature on the Her Universe website during business hours. That is the best way to get their answers quickly and easily through the assistance of an associate. You can also complete the online form by providing your full name, email address, phone number, order number, subject of concern, and message. Once the request is submitted, Her Universe support will review it and respond efficiently within working hours