HER App - My Premium Account
My Email to HER: "I am very disappointed with this app, so far!
I waited for days for the payment to go through & even though your Corp took my money & it STILL doesn't work.
I did try to figure it out myself read ALL the info in the HER support & tried them all more than once.
I know whomever is reading this doesn't have the power to change this BS.
I couldn't believe this Help section had more than one troubleshooting process regarding "Premium/Restoring Purchase" Match/HER Co has more than enough $ to have this fixed.
So, I kindly ask (if you cannot fix it from your end) I would just like to get a refund & cancel my subscription.
...I apologize for going on rant, I used to work as customer service rep online, so, I have an idea at how that goes."
They never responded. I canceled my sub & just had to cut my losses.
User's recommendation: Buyer Beware.
Location: Columbus, Indiana
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