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My Email to HER: "I am very disappointed with this app, so far!

I waited for days for the payment to go through & even though your Corp took my money & it STILL doesn't work.

I did try to figure it out myself read ALL the info in the HER support & tried them all more than once.

I know whomever is reading this doesn't have the power to change this BS.

I couldn't believe this Help section had more than one troubleshooting process regarding "Premium/Restoring Purchase" Match/HER Co has more than enough $ to have this fixed.

So, I kindly ask (if you cannot fix it from your end) I would just like to get a refund & cancel my subscription.

...I apologize for going on rant, I used to work as customer service rep online, so, I have an idea at how that goes."

They never responded. I canceled my sub & just had to cut my losses.

User's recommendation: Buyer Beware.

Location: Columbus, Indiana

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