Contact Henry Ford Health System Customer Service
Henry Ford Health System Phone Numbers and Emails
Toll-Free Number:
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(800) 436-7936Detroit or Southeast Michigan Patients
Customer Service:
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(313) 876-8484Government Affairs Department
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(517) 205-4800Jackson or South Central Michigan Patients
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(248) 398-3200Kingswood Hospital
Henry Ford Health System Emails:
Henry Ford Health System Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Henry Ford Health System is 8004367936. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday and Saturday.
People call Henry Ford Health System mainly because of staff, account, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Henry Ford Health System is 8004367936. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday and Saturday.
People call Henry Ford Health System mainly because of staff, account, payments and charges.
The best email to contact Henry Ford Health System is hfmychart@hfhs.org. 50% of customers use this email address to address their issues and concerns.
Contact Information
Henry Ford Health System Website:
Henry Ford Health System Help Center:
Corporate Office Address:
Summary of Henry Ford Health System Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Henry Ford Health System?
Payments and Charges Question:
- “Pay a bill”
- “Billing”
- “Billing help”
Account Question:
- “Password set up”
- “Accounts payable”
Request for Information Question:
- “Appointment”
- “Need information”
- “I would like to know what is my current bill regarding”
Staff Question:
- “Staff”
- “Lack of care, being lied to by staff, staff blaming other departments for lack of care and information. No pain management”
- “Customer service”
Shipping and Delivery Question:
- “Didn't get discharge paperwork”
Product/ Service Question:
- “Heart failure follow up”
Return/ Replace Question:
- “Address change”
Other Question:
- “Wanting to see my mother before surgery and only allowing my brother and sister”
- “My chart”
- “Personal”
Compare Henry Ford Health System Customer Service To
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