Contact Hennessy Hammock Customer Service

Offer limited to ground shipping to continental U.S. addresses only (including APOs and FPOs). USA Only - Express orders are billed at flat rates from Blaine washingtonhennessyhammock.com. Free Shipping Offer is limited to stock on hand, items on backorder, is nontransferable and is not redeemable for cash. Free Shipping Offer not valid on return shipments, special orders or prior purchases. Please look over The User's shipping address carefully when ordering. This will help avoid delayed and lost shipments. The Company suggest The User of Website add a day or two around holidays to avoid disappointment because of bad weather or traffic, especially in December. hennessyhammock.com will email The User of company services a tracking number on the next business day after The User's order is processed. Saturday or Sunday Delivery is generally not available. Puerto Rico & Website Territories.

To read more: https://hennessyhammock.com/pages/shipping

With proper care, Company's hammocks will last for many years. Hennessy Hammock's' hammocks are guaranteed against defects in materials and workmanship for one year. Damage due to wear and tear can be repaired for a reasonable charge. Check The User's hammock stuff sack for weight limit and remember that Company's hammocks are guaranteed for use by one person. Note: The Company cannot offer warranty protection to hammocks that have after-market modifications such as zippers, rope changes, ridgeline changes or installation of any devices for quick tensioning which can cause damage to the suspending ropes by point-loading. The Company suggest that the lucky recipient try out their hammock within 2 weeks of receipt. If they want to exchange or return it, they can email hennessyhammock.com or contact Hennessy Hammock by phone. When The Customer receive The User's hammock, please remove it from the package, set it up, inspect it to ensure that it is complete and test it for suitability.

To read more: https://hennessyhammock.com/pages/warranty-and-repairs

Email marketing: When The User sign up for Company's Gearmail Newsletter, and with The Client's permission, The Company may send The User of company services emails about Hennessy Hammock's' store, new products and other updates. When The User of company services provide The Company with personal information to complete a transaction, verify The User's credit card, place an order, arrange for a delivery or return a purchase, Hennessy Hammock imply that The Client of Hennessy Hammock consent to Hennessy Hammock's' collecting it and using it for that specific reason only. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information The Company are required to provide to them for The User's purchase-related transactions. For these providers, hennessyhammock.com recommend that The User of Website read their privacy policies so The User can understand the manner in which The Customer's personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either The User of company services or hennessyhammock.com

To read more: https://hennessyhammock.com/pages/privacy-policy

Company's office hours are Monday - Friday, 9 am - 4 pm, Pacific Time Zone. If The User call when hennessyhammock.com are out of the office or on the other line, leave The Customer's name and number and The company will phone The Client of Hennessy Hammock back. Choose the hammock body and straps, then choose from the selection of rainflies, one of which is the hex fly. The Client will end up paying the difference in the price of the Hex Fly and the stock fly The client of the Hennessy Hammock is trading out. Once The Client have a rough idea on the size of hammock The Client of Hennessy Hammock want, The Customer can pick a hammock style that will give The User of company services the features The client of the Hennessy Hammock is looking for. These factors will all help to determine what is the best hammock for The Customer's needs. Yes, a set of Snakeskins and a Set of Water Collectors will be added automatically to any order through the Hennessy Hammock web store that contains a hammock body. If The User of Website order multiple hammocks in a single order, The User of company servicesll receive a set of snakeskins and a set of water collectors for each hammock in The Client's order.

To read more: https://hennessyhammock.com/pages/frequently-asked-questions-faq