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Contact Hempz Customer Service

Hempz Phone Numbers and Emails

Toll-Free Number:

  • (800) 851-4206
Call customer service

Customer Service:

  • (206) 594-5366

Hempz Email:

Customer Service
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Hempz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Hempz is 8008514206. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Sunday.

  • People call Hempz mainly because of request for information, product/ service and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Hempz Website:

Hempz Help Center:

Corporate Office Address:

Hempz
15770 North Dallas Parkway
Dallas, Texas 75248
United States

Hempz Rating Based on 6 Reviews

Rating details

3.9
more details
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Diversity of Products or Services

Rating stats

Rating trend

Summary of Hempz Customer Service Calls

33 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hempz?

Request for Information Question:

  • “Looking for hemps bar soap”
  • “Questions about hemps lip balm”
  • “Looking for honey melon shampoo and condit”

Product/ Service Question:

  • “Product location”
  • “Product damaged in shipment and not moving for 10 days”
  • “Product ingredients”

Return/ Replace Question:

  • “Return”

Account Question:

  • “My account was charged, but I didn't receive any your product.”
  • “My account was charged twice”

Activation/ Cancellation Question:

  • “Cancel order”

Payments and Charges Question:

  • “Discount code”

Other Question:

  • “Safety allergies”
  • “Problem placing an order”
  • “Online orders”

Compare Hempz Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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