Hempz Phone Numbers and Emails

Toll-Free Number:

  • (800) 851-4206

Customer Service:

  • (206) 594-5366

Hempz Email:

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Hempz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Hempz is 8008514206. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Sunday.

  • People call Hempz mainly because of product/ service, request for information and return/ replace.

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PissedConsumer Club

Contact Information

Hempz Website:

Hempz Help Center:

Corporate Office Address:

Hempz
15770 North Dallas Parkway
Dallas, Texas 75248
United States

Hempz Rating Based on 5 Reviews

Rating details

3.6
more details
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Hempz Customer Service Calls

31 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hempz?

Request for Information Question:

  • “Questions about hemps lip balm”
  • “Looking for honey melon shampoo and condit”
  • “Wanted to know about a product”

Product/ Service Question:

  • “Product location”
  • “Product damaged in shipment and not moving for 10 days”
  • “Product ingredients”

Return/ Replace Question:

  • “Return”

Account Question:

  • “My account was charged, but I didn't receive any your product.”
  • “My account was charged twice”

Activation/ Cancellation Question:

  • “Cancel order”

Payments and Charges Question:

  • “Discount code”

Other Question:

  • “Problem placing an order”
  • “Online orders”
  • “About lotion”

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