Hempz Phone Numbers and Emails

Toll-Free Number:

  • (800) 851-4206

Customer Service:

  • (206) 594-5366

Hempz Email:

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Hempz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Hempz is 8008514206. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Sunday.

  • People call Hempz mainly because of product/ service, request for information and return/ replace.

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Contact Information

Hempz Website:

Hempz Help Center:

Corporate Office Address:

15770 North Dallas Parkway
Dallas, Texas 75248
United States

Hempz Rating Based on 5 Reviews

Rating details

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Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy

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Summary of Hempz Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hempz?

Request for Information Question:

  • “Questions about hemps lip balm”
  • “Looking for honey melon shampoo and condit”
  • “Wanted to know about a product”

Product/ Service Question:

  • “Product location”
  • “Product damaged in shipment and not moving for 10 days”
  • “Product ingredients”

Return/ Replace Question:

  • “Return”

Account Question:

  • “My account was charged, but I didn't receive any your product.”
  • “My account was charged twice”

Activation/ Cancellation Question:

  • “Cancel order”

Payments and Charges Question:

  • “Discount code”

Other Question:

  • “Problem placing an order”
  • “Online orders”
  • “About lotion”

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