The Hempz customer service phone number for general inquiries is (800) 851-4206. You can also get in touch with a live agent at (206) 594-5366. You can use these helplines to learn more about the company, its products, ingredients, and availability. You can also call support for order-related questions, including assistance with placing orders, tracking shipments, confirming order status, or issues where your account was charged but you didn’t receive the product. The same phone lines can be used to report damaged or wrong items and request an exchange, return, or refund. Bulk orders and discounts can be discussed over the phone as well.
The Hempz email address to get in touch with the customer service team is support@hempz.com. You can email customer care whenever you have questions about the company’s products and ingredients, or need assistance with placing or tracking your order. The same email is appropriate for the return and refund requests in case your items were damaged or lost. You can also share your feedback, concerns and suggestions, or file a complaint via email. Alternatively, you can visit the Hempz website to submit your inquiry online. Fill out the web form on the Contact Us page, and the support representatives will email you back, usually within 2 business days.
The Hempz headquarters address is Hempz, 15770 North Dallas Parkway, Dallas, Texas 75248, United States. This address can be used for official correspondence, legal inquiries, and information requests. You can also contact the company’s representatives via mail to learn about partnership requirements and discuss investment opportunities. You can also send your feedback, complaints, and compliments to this office for the customer relations team to handle. Privacy Policy concerns can be sent to the Data Protection Officer at this address as well. To check the brand’s stores near you, visit the official website and click the Store Locator button at the bottom of the homepage.
To reach the customer care agents online, visit the Hempz website and click the chat icon in the bottom right corner of the homepage. Select the topic that corresponds to your inquiry from the list or type your message to initiate the conversation. A live customer service operator will respond as soon as they’re online. Alternatively, you can click the Contact Us button in the Who We Are section at the bottom of the main page to complete a web form and submit your request. If you prefer communicating via social media, you can click the platform’s icon at the bottom of the homepage on the right.
