HelloFax Phone Numbers and Emails

Customer Service Number:

  • (415) 766-0273
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HelloFax Emails:

Customer Service
General Info
Opt-out of Agreement to Arbitrate
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

HelloFax Website:

HelloFax Help Center:

Corporate Office Address:

HelloFax, Inc.
301 Howard St., Suite 200
San Francisco, California 94105
United States

HelloFax Rating Based on 3 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Privacy and Data Security
Billing Practices

Rating stats

Rating trend

Summary of HelloFax Customer Service Calls

51 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HelloFax?

Payments and Charges Question:

  • “Billing”
  • “Billing incorrect”
  • “The bank sent me another debit card because of fraud. I'm not in New Jersey right now. My oldest brother passed away so I came to his funeral.”

Activation/ Cancellation Question:

  • “Cancel Subscription”
  • “Subscription cancellation”

Account Question:

  • “Unable to log in”
  • “Fax information to sign up”
  • “My account hasn't been upgraded eventhough i upgraded it”

Request for Information Question:

  • “Requesting a copy of receipt”
  • “Need to urgently confirm our current fax # for the FTB to send a fax”
  • “To ask about services”

Staff Question:

  • “Discuss using your service”
  • “Want to inquire & use the fax service”
  • “Live customer service”

Product/ Service Question:

  • “Not working”
  • “Doesn't work”

Cards Question:

  • “Credit cards will not process”

Other Question:

  • “Number porting”
  • “Bulling”
  • “Trouble with sending faxes”

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