Contact HelloFax Customer Service
HelloFax Phone Numbers and Emails
Customer Service Number:
-
(415) 766-0273
HelloFax Emails:
Customer Service
General Info
Opt-out of Agreement to Arbitrate
Legal
Privacy Inquiries
Contact Information
HelloFax Website:
HelloFax Help Center:
Corporate Office Address:
HelloFax, Inc.
301 Howard St., Suite 200
San Francisco,
California
94105
United States
Summary of HelloFax Customer Service Calls
51
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HelloFax?
Payments and Charges Question:
- “Billing”
- “Billing incorrect”
- “The bank sent me another debit card because of fraud. I'm not in New Jersey right now. My oldest brother passed away so I came to his funeral.”
Activation/ Cancellation Question:
- “Cancel Subscription”
- “Subscription cancellation”
Account Question:
- “Unable to log in”
- “Fax information to sign up”
- “My account hasn't been upgraded eventhough i upgraded it”
Request for Information Question:
- “Requesting a copy of receipt”
- “Need to urgently confirm our current fax # for the FTB to send a fax”
- “To ask about services”
Staff Question:
- “Discuss using your service”
- “Want to inquire & use the fax service”
- “Live customer service”
Product/ Service Question:
- “Not working”
- “Doesn't work”
Cards Question:
- “Credit cards will not process”
Other Question:
- “Number porting”
- “Bulling”
- “Trouble with sending faxes”
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