Contact Hello Mood Customer Service
How to Reach a Person at Hello Mood
Verified Contact Information
Customer Service Number:
-
1-405-594-7026
Customer Service:
-
1-765-666-3420
Customer Service:
team@hellomood.co
Hello Mood Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Hello Mood Phone Number
1 (405) 594-7026
Average Hold Time
00:00:13
Average Calls duration
5 minutes
Most Popular Hello Mood Email Address
team@hellomood.co
Hello Mood Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (37% reported full resolution)
Hello Mood Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Hello Mood Phone Number | 1 (405) 594-7026 |
| Average Hold Time | 00:00:13 |
| Average Calls duration | 5 minutes |
| Most Popular Hello Mood Email Address | team@hellomood.co |
| Hello Mood Live Agent Availability | 26% of callers successfully reach a real person |
| Issue Resolution Rate | Low (37% reported full resolution) |
| Hello Mood Customer Service Rating | 3.7 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Request for information, product/ service, shipping and delivery |
| Customer Effort Score | Low Effort |
| Prepare before the call to Hello Mood | Email, first and last name or phone number |
Contact Information
Hello Mood Website:
Hello Mood Help Center:
Corporate Office Address:
Mood Product Group, LLC.
2300 N. Lincoln Blvd. STE. 101
Oklahoma City,
Oklahoma
73105
United States
Other Info (opening hours):
Customer Service Hours (CT):
Monday - Sunday: 8:00am - 8:00pm
Summary of Hello Mood Customer Service Calls
71
TOTAL
CALLS
CALLS
04:58
AVG CALL
DURATION
DURATION
37%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hello Mood?
Request for Information Question:
- “Order inquiry”
- “Checking on my delivery”
- “To place an order”
Shipping and Delivery Question:
- “Delivery inquiry”
- “The wrong address”
- “You are having trouble delivering my order!”
Product/ Service Question:
- “Want to purchase some products”
- “My purchase”
- “We're is my order at”
Payments and Charges Question:
- “Apply discount code”
- “Ew credit card.”
- “I bought a bag of gummies. I paid $90.32 and I don’t like them. They make you extremely forgetful and only take a half of one. I buy stuff from you all the time but these are terribly disappointing. I am not a lightweight! I take these for medical”
Account Question:
- “Subscription and rather urgent new order”
- “Lost Rewards”
- “I need code for my free pre roll ..”
Activation/ Cancellation Question:
- “Cancel my order”
- “Cancel an order”
Return/ Replace Question:
- “Need to change my default credit card.”
Refund Question:
- “My refund”
Other Question:
- “Reorder”
- “Disc”
- “Dbl order”
Compare Hello Mood Customer Service To
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Hello Mood