Hellcase Phone Numbers and Emails

Customer Service:

  • +1 284 394 1162
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Hellcase Emails:

Customer Service
Questions about payments
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PissedConsumer Club

Contact Information

Hellcase Website:

Hellcase Help Center:

Corporate Office Address:

Newera Frozen PTE. Limited
APT BLK 86 WHAMPOA DRIVE #06-943 WHAMPOA SPRING
320086
Singapore

Hellcase Rating Based on 21 Reviews

Rating details

1.4
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Price Affordability

Rating stats

Rating trend

How Good is Hellcase's Customer Service?

Devin D Nme
Devin D Nme
Feels Disappointed | Jan 03, 2024

They are hard to get into contact with and I still need help

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Melissa C Dfs
Melissa C Dfs
Feels Disappointed | Dec 27, 2022

They did not respond

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Summary of Hellcase Customer Service Calls

94 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hellcase?

Payments and Charges Question:

  • “Fraudulent charges”
  • “Unauthorized payment”
  • “Fraud”

Account Question:

  • “Money taken out of my account when I didn't buy anything from Hellcase”
  • “Stolen money from bank account”
  • “I've been banned toll 2033 for no reason at all”

Cards Question:

  • “Credit card fraud”
  • “I want my money they stole from my card”
  • “My identity was stolen.. someone use my credit card on this website. There’s no customer service number to call. No one to speak to about returning my money.”

Product/ Service Question:

  • “Je me suis débité de -85.14 e alor que je suis jamais connecter chez vous”
  • “Someone purchased something from this game using my stolen card information”
  • “Took my kids food money off my card”

Shipping and Delivery Question:

  • “Did not get my money”

Activation/ Cancellation Question:

  • “To cancel an account”

Other Question:

  • “Got scammed”
  • “Reset”
  • “Spam”

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