Skip to content
Write review For Business
  • Login

Contact Helium Customer Service

How to Reach a Person at Helium

Verified Contact Information

Customer Service Number:

  • 1-415-510-2110
Call customer service
Send Message

Helium Emails:

Business Customer Service
Partnerships
Customer Service
Events/ Guest Relations
Jobs/ Career
Legal
Copyright Infringement Inquiries
Media
Marketing Inquiries, Press Inquiries
Sales/ Reservations

How to Contact Helium?

Most Popular Number:

(415) 510-2110

Users must call the Helium phone number (415) 510-2110 to contact consumer care. The number is best suited for managing plan terminations, resolving coverage or service disruptions, addressing account security issues, and reporting lost or stolen devices. It may also be applied to various support requests, such as activating SIM cards and devices, managing billing and payments, and number porting or transfers.

Helium offers several email contact addresses depending on the nature of your question. You may use the Helium email support@helium.com for general customer assistance, including billing problems, technical help, and plan questions. Should you be a corporate customer or seeking collaborations, use partner@helium.com. Also, Hello@helium.com is available for general information. Moreover, if you're reaching out about events or guest relations, contact events@helium.com. Individuals can also visit the Helium corporate address at Helium Inc., 1663 Mission Street, Suite 250, San Francisco, California 94103, United States.

Helium customer service hours are active in the United States from 9:00 AM to 5:30 PM Eastern Time (ET). You can call customer service between the hours mentioned above, Monday through Friday. The specified time slot allows users to have a hassle-free experience with Helium.

The team can provide online assistance through the Helium website. Clicking on the Support option will allow you to select the category for which you need help. Otherwise, you can use the chat icon located in the lower right corner of the screen. You can click on Message from there to enter your question. The chatbot will attempt to assist; if it is unable to resolve your issue, you can leave a message, and a team member will respond as soon as possible.

PissedConsumer Club

Contact Information

Helium Website:

Helium Help Center:

Corporate Office Address:

Helium Inc.
1663 Mission Street, Suite 250
San Francisco, California 94103
United States

Summary of Helium Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Helium?

Product/ Service Question:

  • “Hotspot not working”

Other Question:

  • “Phoneisoff”

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Helium? What happened? What can we help you with?
Submit review Don't show this popup
Helium
Reviews Contacts Community