Helium 10 Phone Numbers and Emails

Customer Service Number:

  • (949) 943-3142
Send Message

Jobs/ Career:

  • (213) 948-2163

Helium 10 Emails:

Jobs/ Career
Media
Affiliates
support@helium10.com
press@helium10.com
Press Inquiries
social@helium10.com
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Helium 10 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Helium 10 is 9499433142. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Thursday and Wednesday.

  • People call Helium 10 mainly because of product/ service, refund, payments and charges.

PissedConsumer Club

Contact Information

Helium 10 Website:

Helium 10 Help Center:

Corporate Office Address:

Pixel Labs, LLC dba Helium10
500 Technology Drive, Suite 450
Irvine, California 92618
United States

Helium 10 Rating Based on 3 Reviews

Rating details

1.6
more details
Customer service
Value for money
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Helium 10 Customer Service Calls

72 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Helium 10?

Product/ Service Question:

  • “My internnet isnt working”
  • “My phone isn't working”
  • “I want someone to explain to me how this wireless provider works”

Payments and Charges Question:

  • “Payment”
  • “Billing”
  • “Helium 10 payment pending”

Refund Question:

  • “To talk with agent about refund”
  • “I want a refund of what I paid this month and I wanted to reach a payment arrangement if they would refund me the money”

Request for Information Question:

  • “Question for my account”
  • “Asking questions”
  • “Because I need help on the extension and no body answers my texts, it is so annoying after that Helium10 is charging me much money for the extension and for nothing”

Activation/ Cancellation Question:

  • “Cancelar servicio”
  • “Activation”
  • “Cancel my subscription”

Account Question:

  • “I am getting jerked around on this program! Trying to pause account but a money grab takes place instead!”
  • “Set up a new account”
  • “Can't log in”

Staff Question:

  • “My phone was stolen and I would like to discontinue my service until I get a new phone”
  • “I paid for a service that I can't access and nobody at Helium 10 can resolve the issue!”

Return/ Replace Question:

  • “Change my number”

Cards Question:

  • “Sim card”

Other Question:

  • “Info”
  • “Dispute”
  • “Helium 10 troubleshoot”

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