Contact Helium 10 Customer Service
Helium 10 Phone Numbers and Emails
Jobs/ Career:
-
(213) 948-2163
Legal:
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(949) 943-3142Privacy Inquiries
Helium 10 Emails:
Helium 10 Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Helium 10 is 9499433142. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Wednesday. The average call time is 3 minutes.
People call Helium 10 mainly because of product/ service, account, payments and charges.
Contact Information
Helium 10 Website:
Helium 10 Help Center:
Corporate Office Address:
Summary of Helium 10 Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Helium 10?
Product/ Service Question:
- “Confused about system replenishment”
- “My internnet isnt working”
- “My phone isn't working”
Account Question:
- “Account access”
- “Taking mo ey out of my account and i have no service with them .because they never sent me a sim card”
- “I am getting jerked around on this program! Trying to pause account but a money grab takes place instead!”
Payments and Charges Question:
- “Dispute”
- “Payment”
- “Billing”
Activation/ Cancellation Question:
- “Activate”
- “Cancelar servicio”
- “Activation”
Refund Question:
- “To talk with agent about refund”
- “I want a refund of what I paid this month and I wanted to reach a payment arrangement if they would refund me the money”
Request for Information Question:
- “Question for my account”
- “Asking questions”
- “Because I need help on the extension and no body answers my texts, it is so annoying after that Helium10 is charging me much money for the extension and for nothing”
Staff Question:
- “Setup phone services”
- “My phone was stolen and I would like to discontinue my service until I get a new phone”
- “I paid for a service that I can't access and nobody at Helium 10 can resolve the issue!”
Website/ Application Question:
- “I do not have the app any longer but I have my 12 passwords and PIN Code. I want to see if I still have any credits for having installed a hot spot 5 years ago”
Return/ Replace Question:
- “Change my number”
Cards Question:
- “Sim card”
Other Question:
- “Makepsyment”
- “My phone doesn't wor”
- “Refound”
Compare Helium 10 Customer Service To
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