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Contact Helium 10 Customer Service

Helium 10 Phone Numbers and Emails

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Jobs/ Career:

  • (213) 948-2163

Legal:

  • (949) 943-3142
    Privacy Inquiries

Helium 10 Emails:

Customer Service
Jobs/ Career
Media
Affiliates
press@helium10.com
Press Inquiries
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More phone numbers and emails Less phone numbers and emails

How to Contact Helium 10 Customer Service?

Most Popular Number:

(213) 948-2163
Total calls: 14 Issue resolved: 1 Last call: Feb 7, 2025
author avatar
PissedConsumer Reporter

At the present time, Helium 10 phone number for consumer requests and inquiries is not available.
However, you can contact the support team via email or website to get information about Helium 10 software, available plans and pricing, payments and charges. Also, you can address all your issues connected with suing the program, accessing your account, subscription cancellation, and more. Despite the fact there is no phone support at the moment, the company strives to respond to and address all consumer technical questions and billing concerns in a timely manner.

Looking for a job and would like to learn more about career opportunities offered by Helium 10? Call 213- 948-2163 to get connected with the HR department.
If you choose to contact the company via phone, avoid calling on Tuesday as this is the busiest day of the week for Helium 10 customer support team.

If your inquiry is not urgent, email the company. Helium 10 email for customer service is support@helium10.com. If you are a media representative seeking to connect with the PR department, drop an email at press@helium10.com.
Looking for a job? Send a message to hr@helium10.com to get updates on current open positions or to submit your resume.
If you would like to learn more about available affiliate programs, send your inquiry to info@crushit.online. For all press inquiries and requests contact the company at press@helium10.com.
As an alternative to sending an email, you can get in touch with Helium 10 customer support via the website as well. To submit an inquiry, please click the “Contact Us” button at the bottom of the page and then follow the tips to proceed.

Helium 10 chat support is available 24/7. The email support team operates during normal business hours. Experienced customer care specialists are always ready to address any issue and resolve it in the best possible way. Please note that the work hours can vary during the holiday season.

The company’s headquarters is located in Irvine. Helium 10 address for mailing is Pixel Labs, LLC dba Helium10, 500 Technology Drive, Suite 450, Irvine, California 92618, United States. If you need to contact the company offline, send all your correspondence to this address.

Helium 10 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Helium 10 is 9499433142. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday. The average call time is 3 minutes.

  • People call Helium 10 mainly because of product/ service, account, payments and charges.

PissedConsumer Club

Contact Information

Helium 10 Website:

Helium 10 Help Center:

Corporate Office Address:

Pixel Labs, LLC dba Helium10
500 Technology Drive, Suite 450
Irvine, California 92618
United States

Helium 10 Rating Based on 3 Reviews

Rating details

1.6
more details
Privacy and Data Security
Diversity of Products or Services
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Helium 10 Customer Service Calls

84 TOTAL
CALLS
02:43 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Helium 10?

Product/ Service Question:

  • “Confused about system replenishment”
  • “My internnet isnt working”
  • “My phone isn't working”

Account Question:

  • “Account access”
  • “Taking mo ey out of my account and i have no service with them .because they never sent me a sim card”
  • “I am getting jerked around on this program! Trying to pause account but a money grab takes place instead!”

Payments and Charges Question:

  • “Dispute”
  • “Payment”
  • “Billing”

Activation/ Cancellation Question:

  • “Activate”
  • “Cancelar servicio”
  • “Activation”

Refund Question:

  • “To talk with agent about refund”
  • “I want a refund of what I paid this month and I wanted to reach a payment arrangement if they would refund me the money”

Request for Information Question:

  • “Question for my account”
  • “Asking questions”
  • “Because I need help on the extension and no body answers my texts, it is so annoying after that Helium10 is charging me much money for the extension and for nothing”

Staff Question:

  • “Setup phone services”
  • “My phone was stolen and I would like to discontinue my service until I get a new phone”
  • “I paid for a service that I can't access and nobody at Helium 10 can resolve the issue!”

Website/ Application Question:

  • “I do not have the app any longer but I have my 12 passwords and PIN Code. I want to see if I still have any credits for having installed a hot spot 5 years ago”

Return/ Replace Question:

  • “Change my number”

Cards Question:

  • “Sim card”

Other Question:

  • “Makepsyment”
  • “My phone doesn't wor”
  • “Refound”

Compare Helium 10 Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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