Helium 10 Phone Numbers and Emails

Customer Service Number:

  • (949) 943-3142
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Jobs/ Career:

  • (213) 948-2163

Helium 10 Emails:

Jobs/ Career
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Helium 10 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Helium 10 is 9499433142. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Thursday and Wednesday.

  • People call Helium 10 mainly because of product/ service, refund, payments and charges.

PissedConsumer Club

Contact Information

Helium 10 Website:

Helium 10 Help Center:

Corporate Office Address:

Pixel Labs, LLC dba Helium10
500 Technology Drive, Suite 450
Irvine, California 92618
United States

Helium 10 Rating Based on 3 Reviews

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Summary of Helium 10 Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Helium 10?

Product/ Service Question:

  • “My internnet isnt working”
  • “My phone isn't working”
  • “I want someone to explain to me how this wireless provider works”

Payments and Charges Question:

  • “Payment”
  • “Billing”
  • “Helium 10 payment pending”

Refund Question:

  • “To talk with agent about refund”
  • “I want a refund of what I paid this month and I wanted to reach a payment arrangement if they would refund me the money”

Request for Information Question:

  • “Question for my account”
  • “Asking questions”
  • “Because I need help on the extension and no body answers my texts, it is so annoying after that Helium10 is charging me much money for the extension and for nothing”

Activation/ Cancellation Question:

  • “Cancelar servicio”
  • “Activation”
  • “Cancel my subscription”

Account Question:

  • “I am getting jerked around on this program! Trying to pause account but a money grab takes place instead!”
  • “Set up a new account”
  • “Can't log in”

Staff Question:

  • “My phone was stolen and I would like to discontinue my service until I get a new phone”
  • “I paid for a service that I can't access and nobody at Helium 10 can resolve the issue!”

Return/ Replace Question:

  • “Change my number”

Cards Question:

  • “Sim card”

Other Question:

  • “Info”
  • “Dispute”
  • “Helium 10 troubleshoot”

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