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Contact HeliDirect Customer Service

HeliDirect Phone Numbers and Emails

Toll-Free Number:

  • (877) 439-4354
Call customer service

Customer Service:

  • (781) 443-7409

HeliDirect Email:

Sales/ Reservations
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How to Сontact HeliDirect?

Most Popular Number:

(877) 439-4354
author avatar
PissedConsumer Reporter

HeliDirect customer service phone number is 877 439 4354. The telephone number exists to provide customers with assistance and help solving difficult questions that can appear during the user's experience of the platform. To get in touch with the specialist, call the telephone number and ask the customer care department representatives questions. The HeliDirect contact team can be overloaded with calls. In that case, you can turn to the other support method.

HeliDirect email is sales@helidirect.com. You can write to the email address to get information about the availability of products and know more about the quality and characteristics of items. To engage with the other than sales departments, use the HeliDirect address 8768 West State Road 236 Middletown, Indiana 47356 United States. Send the letter to the mailing address and receive the response in 5-8 days.

HeliDirect hours are Monday through Sunday from 9 a.m. to 4 p.m. EST. The HeliDirect customer service reviews the letters, and mails and helps clients via the telephone line during working hours. The schedule can be different during the public holidays. To get information about the actual working time, open the HeliDirec website and check the information there.

You can fill in the online contact form on the website of the company. Open it and click the Contact Us icon at the right top side of the screen. On the page, you will review the online table to reach the support team. Provide the required information, describe the problem, and attach the file.
The other way to reach specialists via the platform is the HeliDirect live chat. Open it at the downside of the screen and message the chatbot. It will generate the answer in a few minutes.

HeliDirect Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call HeliDirect is 8774394354. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Monday, while the shortest are on Friday.

  • People call HeliDirect mainly because of return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

HeliDirect Website:

HeliDirect Help Center:

Corporate Office Address:

HeliDirect, LLC
8768 West State Road 236
Middletown, Indiana 47356
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 4:00pm

More contact details

HeliDirect Rating Based on 3 Reviews

Rating details

4.6
more details
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Customer service
Privacy and Data Security

Rating stats

Rating trend

Summary of HeliDirect Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HeliDirect?

Shipping and Delivery Question:

  • “Wrong product?”
  • “Did received package”
  • “My package missing belt for golblin kraken”

Return/ Replace Question:

  • “For a return”
  • “A return”

Payments and Charges Question:

  • “Discount code info”
  • “Purchase unauthorized from my card”

Request for Information Question:

  • “Technical support”

Other Question:

  • “Ikon problems”
  • “Lost merchandise”

Compare HeliDirect Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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