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Contact Heinz Customer Service

Heinz Phone Numbers and Emails

Toll-Free Number:

  • (800) 255-5750
Call customer service

Legal:

  • (855) 634-1984
    Privacy Inquiries

Heinz Email:

Legal
Privacy Inquiries
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How to Contact Heinz?

Most Popular Number:

(800) 255-5750
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PissedConsumer Reporter

Heinz phone number for contacting the support team is (800) 255-5750. This is the line for toll-free calls and addressing consumer inquiries. You can call Heinz customer support to report a product issue, ask product and promotion questions, address inquiries about product and coupon availability, share your experience with the company, and more.
If you decide to reach out to Heinz customer care via phone, the best days to call are Wednesday and Friday while Thursday has the longest wait times.

In case of non-urgent issues, you can contact the company via email. At the moment, there is no Heinz email for addressing consumer inquiries, however, you can easily submit a question via an online form on the company website. Along with that, customers who prefer communication on social media can direct their issues via Facebook or Instagram.
Those who need to contact the company regarding legal issues can send their emails to usprivacy@kraftheinz.com.

Heinz head office is based in Pittsburgh. Heinz address for the corporate headquarters is One PPG Place, Suite 3400, Pittsburgh, Pennsylvania 15222, United States. If you need to contact the company via mail, send your letters to Attention: Data Privacy Team, 200 E. Randolph St., Chicago, IL 60601, US.

Heinz support department is available during normal business hours, and customers can get in touch with company representatives via email and phone. Please note that the usual support hours may change during the holiday season.

Heinz website has a quick online form that makes submitting a consumer inquiry very easy. All you need to do to fill out the form is go to the “Contact Us” page, choose the reason for your inquiry from the dropdown list, and follow the steps on the screen.

Heinz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Heinz is 8002555750. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Tuesday and Friday.

  • People call Heinz mainly because of product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Heinz Website:

Heinz Help Center:

Corporate Office Address:

Kraft Heinz Foods Company
One PPG Place, Suite 3400
Pittsburgh, Pennsylvania 15222
United States

Other Info (opening hours):

Additional Address:


The Kraft Heinz Company

Attention: Data Privacy Team

200 E. Randolph St.

Chicago, IL 60601, US


More contact details

Heinz Rating Based on 3 Reviews

Rating details

1.3
more details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Billing Practices
Customer service

Rating stats

Rating trend

Summary of Heinz Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Heinz?

Product/ Service Question:

  • “About you baby food”
  • “Issue with product”

Request for Information Question:

  • “Looking for vegetarian baked beans”

Other Question:

  • “Query about ingredients”
  • “Unique Heinz bottle”
  • “Rare find”

About

Related Companies

The Kraft Heinz Company, Oscar Mayer, Kraft Foods, Ore Ida, Velveeta

Summary

Heinz specializes in food processing. The company was founded by Henry John Heinz in 1869. Its headquarters is based in Pittsburgh, Pennsylvania, USA. Heinz is a subsidiary of Kraft Heinz. The company manufactures the following products: ketchup, sauces, meals, snacks, and infant/nutrition. There are more than 60 Heinz products. Most of them are available for customers worldwide. The popular Heinz brands are Bagel Bites, Diana Sauce, Lea & Perrins, Classico, and Greenseas. The company has plants on 6 continents. In 2001 Heinz started Micronutrient Campaign to combat malnutrition and iron deficiency anemia. The company always works on greenhouse gas emissions, energy and water consumption reducing.

Heinz reviews and complaints

Heinz is ranked 499 out of 1866 in Food Manufacturers category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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