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Contact Heineken Customer Service

Heineken Phone Numbers and Emails

Toll-Free Number:

  • (877) 522-5001
    For the Mexican Portfolio
Call customer service

Customer Service:

  • (877) 522-4577
    For Newcastle Brown Ale
  • (855) 787-2437
    For Strongbow
  • (914) 681-4100
    United States

Headquarters:

  • +3 120 523 9239

Heineken Email:

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Privacy Inquiries
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More phone numbers and emails Less phone numbers and emails

Heineken Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Heineken is 8775225001. 59% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as Heineken may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Heineken Website:

Heineken Help Center:

Corporate Office Address:

HEINEKEN Group
Tweede Weteringplantsoen 21
Amsterdam, 1017 ZD
Netherlands

Other Info (opening hours):

HEINEKEN USA Head Office

360 Hamilton Avenue

Suite 1103

White Plains, NY

10601

More contact details

Heineken Rating Based on 3 Reviews

Rating details

2.5
more details
Advertised vs Delivered
Product or Service Quality
Location
Price Affordability

Rating stats

Rating trend

Summary of Heineken Customer Service Calls

34 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Heineken?

Product/ Service Question:

  • “Complaint”
  • “Tastes terrible”
  • “Looking to purchase moretti beer”

Request for Information Question:

  • “Concern”
  • “Point of Contact for Heineken's Operations that manages Kegspediter”
  • “Empty beer can in our case”

Payments and Charges Question:

  • “Rebate issue”
  • “Trouble with filling out rebate form”
  • “Rebate”

Other Question:

  • “Rep”
  • “Does 0.0 have traces of alcohol”
  • “Injury”

Compare Heineken Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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