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Contact Heidi Customer Service

How to Reach a Person at Heidi

Verified Contact Information

Customer Service:

  • +44 117 457 6000

Legal:

  • +44 203 026 2490
    Privacy Inquiries
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Heidi Emails:

Customer Service
Legal
Privacy Inquiries, Privacy Inquiries

How to Contact Heidi?

How to Contact Heidi?

Users who need general information and help can contact Heidi support via the customer service number. The most commonly used helpline is +44 (117) 457-6000. That is the quickest way to speak to the support team and get help. Those who need help with legal or privacy issues can reach out to the Heidi's help team at +44 (203) 026-2490. It is recommended to dial these numbers during business hours. Outside the business hours, the prerecorded message guides you.

Heidi's customer service addresses general queries and complaints via published email addresses. The most commonly used email address is customers@heidi.com. Clients with legal or privacy concerns can use info@skizoom.com to submit a request to the support team. For DPO inquiries, use Heidi's contact email, dpo@leads.com. Emailing is recommended for sharing specific issues, feedback, and complaints with the company agents. However, it might be unsafe to share personal and sensitive information. Consumers who need help with such problems can send mail to the Heidi's headquarters. The mail can be addressed to 63 Queen Square, Bristol, England BS1 4JZ, United Kingdom. They can also visit this address to meet the company’s representative in person.

The company agents are available to address user issues Monday through Friday from 3:00 to 1:30. You can also seek Heidi's help on Saturday between 5:00 AM and 11:00 AM. On Sundays, customer service is available from 6:00 AM to 10:00 AM. Consumers reaching out during these hours receive efficient help regardless of the means. However, it is essential to clearly explain your problem and provide all relevant details to support your claim.

Clients seeking online assistance with booking-related issues can initiate a live chat on the Heidi website during working hours. To do so, access your registered account using your booking email and reference code, and then click Start a Live Chat. Messaging Heidi support on WhatsApp, Facebook, Instagram, or TikTok is also an option for online inquiries and help.

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Contact Information

Heidi Website:

Heidi Help Center:

Corporate Office Address:

Heidi
63 Queen Square
Bristol, England BS1 4JZ
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday: 10:00am - 5:00pm

Sunday: 10:00am - 4:00pm


Mailing Address:

Pithay Studios, All Saints Street

Bristol BS1 2LZ

More contact details

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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