Contact Hearst Castle Customer Service

The Hearst Castle email address for sales and reservations is caparkshearstgroupsales@conduent.com. If you have questions related to the Hearst Castle theater, ask them at info@hearstcastletheater.com. Send visitor questions and comments to visitor.info@parks.ca.gov. To get in touch with the curator, email hccurator@parks.ca.gov.

The Hearst Castle address is 750 Hearst Castle Road, San Simeon, California 93452-9741, United States. This location applies to the historic site and administrative operations associated with visitor services. You can send official correspondence to the Hearst Castle office at the mentioned address. In this case, verify that all required data is included and that the recipient is correctly indicated on the envelope.

Hearst Castle hours start at 9 a.m. PST daily. This schedule is valid year-round for guided tours. The castle is closed on Thanksgiving, Christmas, and New Year's. In any case, we recommend confirming the schedule by contacting the customer support specialist, as it may change over time.

You can contact Hearst Castle online in several ways, depending on your preferences. All of them are available on the “Contact Hearst Castle” page, which is accessible after clicking on the appropriate hyperlink in the bottom menu of the Hearst Castle website. If you would like to email the dedicated specialist in writing directly, click on the necessary email hyperlink. To send a detailed and personalized inquiry, fill out a contact form on the same page with your name, email address, and a detailed description of your inquiry in the “Message” field.