Skip to content

Contact Hearst Castle Customer Service

Hearst Castle Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 444-4445
Call customer service
Send Message

Customer Service:

  • 1 (805) 927-2115
    Accessibly Designed Tours
  • 1 (866) 712-2286
    Accessibly Designed Tours (International)
  • 1 (805) 927-2189
    Ports Program
  • 1 (805) 927-2065
    Private Tours
  • 1 (805) 927-2067
    School Tours

Media:

  • 1 (805) 927-2093
    Press Inquiries

Sales/ Reservations:

  • 1 (800) 444-7275
    California State Park Camping
  • 1 (800) 401-4775
    Group Sales
  • 1 (833) 448-7287
    International
  • 1 (800) 274-7275
    TDD

Hearst Castle Emails:

Customer Service
Collections/Curator, Hearst Castle Theater, Visitor Questions and Comments
Sales/ Reservations
Group Sales

How to Contact Hearst Castle?

Most Popular Number:

(800) 444-4445

For general visitor information and reservations, contact a representative of the historic castle residence in California at the following Hearst Castle phone number: (800) 444-4445. The mentioned line is also suitable for cancellations and refunds. If you are interested in private tours, call (805) 927-2065. International reservations are available at (833) 448-7287. There are also additional Hearst Castle contacts you may need. To familiarize yourself with the whole of their list, visit the “Contact Hearst Castle” page.

The Hearst Castle email address for sales and reservations is caparkshearstgroupsales@conduent.com. If you have questions related to the Hearst Castle theater, ask them at info@hearstcastletheater.com. Send visitor questions and comments to visitor.info@parks.ca.gov. To get in touch with the curator, email hccurator@parks.ca.gov.

The Hearst Castle address is 750 Hearst Castle Road, San Simeon, California 93452-9741, United States. This location applies to the historic site and administrative operations associated with visitor services. You can send official correspondence to the Hearst Castle office at the mentioned address. In this case, verify that all required data is included and that the recipient is correctly indicated on the envelope.

Hearst Castle hours start at 9 a.m. PST daily. This schedule is valid year-round for guided tours. The castle is closed on Thanksgiving, Christmas, and New Year's. In any case, we recommend confirming the schedule by contacting the customer support specialist, as it may change over time.

You can contact Hearst Castle online in several ways, depending on your preferences. All of them are available on the “Contact Hearst Castle” page, which is accessible after clicking on the appropriate hyperlink in the bottom menu of the Hearst Castle website. If you would like to email the dedicated specialist in writing directly, click on the necessary email hyperlink. To send a detailed and personalized inquiry, fill out a contact form on the same page with your name, email address, and a detailed description of your inquiry in the “Message” field.

PissedConsumer Club

Contact Information

Hearst Castle Website:

Hearst Castle Help Center:

Corporate Office Address:

Hearst Castle
750 Hearst Castle Road
San Simeon, California 93452-9741
United States

Compare Hearst Castle Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

highway1roadtrip
highway1roadtrip Customer Service
Write a review
Do you have something to say about Hearst Castle? What happened? What can we help you with?
Submit review Don't show this popup